Observability Engineer (ESS Platform SME)

Momento USA is a global technology consulting talent acquisition and creative development firm that addresses clients most pressing needs and challenges. We are currently looking for Senior Observability Engineer (ESS Platform SME).

Job Title: Senior Observability Engineer (ESS Platform SME)

Location: On-site McLean Virginia / Plano TX 3 days onsite.

Must have skills: Elastic Search Elastic cloud Kibana ELK Stack.

Role Overview:

We are seeking a highly experienced Senior Observability Engineer with deep expertise in ESS (Elastic Stack) to lead and accelerate the development of enterprise-grade observability capabilities across mission-critical applications. This role requires a hands-on SME who can design build and scale observability dashboards APM tracing and monitoring solutions exclusively within ESS. The candidate will play a key role in transforming current monitoring into a proactive intelligent and scalable observability ecosystem.

This is a high-impact fast-paced engagement (target < 6 months) requiring ownership technical depth and execution excellence.

Key Responsibilities:

ESS Observability Architecture & Implementation

• Design and implement end-to-end observability solutions using ESS (Elastic Stack).
• Build a centralized observability layer covering all MF applications.
• Ensure block-level aggregation with drill-down to:
  • Application-level metrics
  • APM traces
  • Logs and events
  • Service dependencies

Dashboard Engineering (Critical Priority)

• Develop and scale a large backlog of ESS dashboards including but not limited to:
  • Cluster Health (OCP/K8s)
  • API & APM Dashboards
  • Service Health & Dependency Monitoring
  • Pod Status / Restart / Scaling Metrics
  • HTTP Status Analytics (200/400/500 trends)
  • Transaction Processing Metrics
  • Infra Metrics (CPU Memory Disk Network)
  • Synthetic Monitoring & Availability
• Build intuitive drill-down dashboards from MF Block Service Application level.

APM Tracing & Monitoring Expansion

• Expand ESS-based:
  • Application Performance Monitoring (APM)
  • Distributed tracing
  • Real User Monitoring (RUM)
  • Synthetic monitoring
• Enable end-to-end traceability across microservices.

Proactive Observability & Alerting

• Design and implement smart alerting rules:
  • Move from reactive proactive detection
  • Reduce noise improve signal quality
• Define SLOs SLIs and error budgets
• Enhance anomaly detection and trend analysis

Collaboration & Leadership

• Work closely with:
  • EOT Observability Team
  • Internal CDLs
  • Application teams
• Act as ESS Observability SME
• Provide guidance standards and best practices

Required Skills & Experience:

• Strong hands-on experience with ESS (Elastic Stack):
  • Elasticsearch
  • Logstash
  • Kibana
  • Beats / Elastic Agent
  • Elastic APM
• Proven experience building enterprise-scale observability dashboards in ESS
• Deep understanding of:
  • Microservices architecture
  • Kubernetes / OpenShift (OCP)
• Experience with:
  • APM distributed tracing logging metrics correlation
• Ability to design multi-layer observability (infra platform app)

Strongly Preferred:

• Experience with:
  • Synthetic monitoring tools integrated with ESS
  • Real User Monitoring (RUM)
  • Service maps and dependency graphs
• Knowledge of:
  • CI/CD observability integration
  • Alerting frameworks within Elastic
• Scripting: Python / Shell / Groovy (nice to have)

Soft Skills:

• Strong ownership mindset
• Ability to work under aggressive timelines
• Excellent problem-solving skills
• Clear communication with technical and non-technical teams

Success Criteria (First 3 6 Months):

• Deliver enterprise-grade ESS observability dashboards
• Achieve full MF application visibility
• Implement end-to-end APM tracing coverage
• Establish proactive alerting framework

Additional Notes:

• Candidate must be an ESS expert - alternative tools experience alone will not be sufficient.
• This is a high-priority business-critical role with immediate impact expectations.

Thanks

Samuel Brown

Momento USA Exceeding Customer Expectations

440 Benigno Blvd Unit#A 2nd Floor. Bellmawr NJ 08031

Interstate Business Park

Tel : Direct: / Extn 1020

Email: Web:

Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status.