Supervisor Core Laboratory Technical Operations (Chemistry-Hematology)

Job Title: Supervisor Core Laboratory Technical Operations (Chemistry-Hematology)
Location (On-site Remote or Hybrid): Charlotte NC (onsite)
Contract Duration: PERM
Work Hours: Friday 1200 - 2030 Evening Shift

We need someone very strong in Chemistry Hematology Coagulation Urinalysis Immunodiagnostics. Preferably someone with years of leadership experience already under their belt (team leaders lead techs) or other supervisor/manager roles. This is lab management and weve failed at having that background with some of our techs.

Job Profile Summary:
Responsible for laboratory operations in a defined clinical testing discipline of the Core Laboratory within the Advocate Health enterprise. Ensures that laboratory operations run at peak performance by driving optimization of resources financial performance growth safety teammate engagement and quality. Maintains strong collaboration and relationships with internal laboratory leaders and Advocate business partners to align with corporate strategies initiatives process and procedures.

Major Responsibilities:

• Works collaboratively with pathologists and clinical and administrative leadership to ensure laboratory services effectively support the clinical and safety initiatives of the enterprise.
• Directs and oversees efficient operations including acting as a liaison to lab leadership.
• Maintains competency in all test systems and processes in defined discipline for area of responsibility. Serves as competency assessor and department subject matter expert.
• Identifies develops and implements performance improvement processes to enhance patient satisfaction teammate engagement and physician satisfaction.
• Plans and actively participates in implementation of standards and systems to enhance quality consistency efficiency and timeliness in areas of responsibility. Fosters innovation to support both current and future needs.
• Ensures all operations and policies are in accordance with all local state and federal laws regulations and accreditation requirements including Clinical Laboratories Improvement Act College of American Pathologists Occupational Safety and Health Administration Food and Drug Administration Joint Commission and other applicable regulatory and accrediting agencies. Develops processes to ensure continual inspection readiness.
• Develops and maintains effective communication. Collaborates with other leadership to provide excellent customer service.
• Accountable for accuracy of test results efficient operations proper staffing levels and resource utilization.
• Selects coaches and develops team. Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement providing feedback and administering progressive discipline when necessary. Recommends hiring compensation changes promotions corrective action decisions and terminations.
• Responsible for understanding and adhering to the organizations Code of Ethical Conduct and for ensuring that people actions and the actions of employees supervised comply with the policies regulations and laws applicable to the organizations business.

Skills:
Physical Requirements and Working Conditions:

• Operates all equipment necessary to perform the lifts up to 10 lbs.
• Occasionally lifts up to 50 be able to sit stand walk twist and bend the majority of the workday.
• May be exposed to mechanical electrical and/or infectious agents.
• Will be exposed to human blood and body wear appropriate safety protection i.e. laboratory coats gloves gowns and/or eye protection.
• Must be able to handle stressful situations in a calm and professional manner.
• May be required to travel therefore may be exposed to inclement weather and adverse road conditions.
• This job description indicates the general nature and level of work expected of the incumbent.
• It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the incumbent.
• Incumbent may be required to perform other related duties.

Education:
Licensure Registration and/or Certification Required: Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP (American Society for Clinical Pathology) BOC) or Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP) Molecular Certification (MB) Cytology Certification (CT) Microbiology Certification (M) Histology (HTL) Cytogenetics (CG) Histocompatibility CHT (ASHI/ACHI) etc. as appropriate for area of responsibility).

• Demonstrated leadership skills including decision making delegation team building customer service and conflict resolution.
• Knowledge of regulatory compliance accrediting and licensing agency requirements.
• Intermediate computer skills including knowledge and experience with laboratory information systems.
• Excellent organization and communication skills.