Jira BA
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Job Location:
Pleasanton, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- 8 years in Business Analysis / Delivery / Agile roles
- At least 3 5 years in Agile environments (Scrum/Kanban/SAFe)
- Have worked in centralized platform teams / CoE
- Can operate between:
- Business (BA)
- Tooling (Jira Admin/Architect)
- Delivery (Program coordination)
- Have exposure to large user base environments (1000 users)
- Have worked in Agile delivery environments
- Experience working in tool transformation / Jira implementations / Atlassian ecosystem
- Exposure to large-scale enterprise programs (multi-team / multi-stakeholder)
- End-to-end experience in Atlassian ecosystem: Jira Software Confluence and preferably Jira Service Management (JSM)
- Proven experience in Jira transformation / migration / redesign programs (instance consolidation workflow standardization governance setup)
- Ability to translate business requirements into Jira configurations (workflows issue types hierarchies fields schemes)
- Strong experience in process mapping (current vs future state) aligned to Jira workflows and Agile/ITSM processes
- Hands-on exposure to Jira Service Management (JSM): request types SLAs queues portals and knowledge base integration
- Experience in UAT planning execution and Jira-related migrations (cutover planning data migration hypercare support)
- Strong stakeholder management and workshop facilitation specifically for Jira/process design discussions
- Exposure to Jira governance frameworks and change management processes (approvals audit logs release governance)
- Working knowledge of Jira Automation / Atlassian Intelligence / Rovo or AI-driven use cases (good to have)
- Experience in training user adoption and rollout support using Confluence documentation playbooks and enablement sessions
