Workflow & Training Associate

We are recruiting a Workflow & Training Associate to join our rapidly growing Practice Integration team. This hybrid role blends training and workflow design. The ideal candidate will be responsible for supporting training and workflow configuration in both new and existing markets. 

Primary Job Duties:

• Deliver pre-live training to providers clinical staff and administrative staff focused on efficiency delegation and population health initiatives.

• Lead onsite and virtual training events for existing market and new market implementations

• Communicate and teach Privias best practices when appropriate.

• Assist in the development of web-based eLearnings and knowledge library

• Conduct training sessions for key stakeholders and end users

• Assist in efforts to improve or redesign the training program at the national level

• Create and report on KPI trends and performance highlight key insights and strategize on opportunities to improve end user efficiency. 

• Create and maintain athenaOne best practice guides and resources

• Acts as a SME for Privia Healths technology platform and workflows and liaison to other Privia stakeholders

Qualifications :

• Bachelors degree required

• 0-3  years in an Ambulatory EHR environment

• Knowledge of athenahealths suite of tools preferred

• Previous healthcare operations experience preferred; working with physicians and medical group staff preferred

• Tech savvy

• Must comply with HIPAA rules and regulations 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

The salary range for this role is $55000.00 to $65000.00 in base pay and exclusive of any bonuses or benefits (medical dental vision life and pet insurance 401K paid time off and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience education and geographic location.

Technical Requirements (for remote workers only not applicable for onsite/in office work):

In order to successfully work remotely supporting our patients and providers we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age color national origin physical or mental (dis)ability race religion gender sex gender identity and/or expression marital status veteran status or any other characteristic protected by federal state or local law.  

Remote Work :

Yes

Employment Type :

Full-time