Senior Product Designer
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Job Summary
Title: Senior Product Designer
Department: Design reporting to Head of Design
Salary: 62500 - 82500 (depending on experience and seniority)
Benefits & Culture: Lotties careers page here Lotties tech careers page here.
Equity: A very generous EMI share offering.
Holiday: 26 days bank holidays.
Mission: Elevate later life for everybody and build the care sector of the future.
Office Policy: Hybrid with two core office days or remote.
Office Location: London Bridge London UK.
Were looking for a Senior Product Designer to own the design experience across our Marketplace product the end-to-end journey families take when searching comparing and finding care for a loved one. Its a high-stakes emotionally complex experience and design is one of the primary ways we earn trust at every step of it.
Youll work closely with your Product Manager and Engineering lead as a genuine co-creator shaping problem definition not just executing briefs. Youll bring strong craft and sharp product instinct and youll be someone whos moving toward lead level and wants the ownership that comes with that trajectory.
What does this role involve
Own the end-to-end design quality of Marketplace search results listings comparison and enquiry flows
Partner with your PM from problem inception; shape briefs challenge assumptions and bring evidence to product decisions
Work across a high-stakes domain where accessibility trust signals information hierarchy and emotional context are all live design problems
Contribute to the design system with patterns and components that scale beyond your own work stream
What problems will you be solving
Families searching for care are making one of the hardest decisions of their lives often under time pressure with limited information and high emotional stakes. How do you design an experience that earns trust at every step
The Marketplace is a complex multi-state product. Search results listings comparison enquiry each with their own UX challenges. How do you hold quality across all of it without losing coherence
Information hierarchy is genuinely hard here. Care home profiles contain a huge amount of data pricing availability room types reviews accreditations. What do families actually need to see and when
Were an AI-native team. How do you use AI tooling to prototype and iterate faster without it flattening your craft or replacing your thinking
Were a small design team. How do you contribute patterns and components that scale beyond your own workstream and raise the bar for the whole product
We think youll be a great fit if
You have 4-6 years of product design experience ideally across marketplace platform or strong B2C products
Youre genuinely excited about using AI to move faster in prototyping in iteration in getting ideas in front of people sooner without letting it flatten your craft or replace your thinking
Youre a confident product thinker who engages with problems before reaching for solutions and works with your PM rather than downstream of them
You present design decisions with clarity and rationale what you considered what you ruled out and why
You have a portfolio that shows both craft rigour and systemic thinking visual language work alongside complex UX problem-solving
You care about the domain; you dont need a background in care but you need to take it seriously
Youre ambitious and moving toward lead you want ownership and arent waiting to be told what to do
This role isnt for you if
You need clear boundaries between design and product our PMs prototype our designers use AI tools to make changes directly in the product and we think thats a feature not a bug
Youre most comfortable executing briefs rather than helping to shape them
Youre not drawn to products that carry real weight in peoples lives
Youre uncomfortable working closely with PMs and Engineers from the earliest stages of problem definition
Youre not at ease working in a fast-paced high-growth startup environment
Sound like you but not quite 100% Apply anyway were looking for potential and passion not a perfect CV match.
Lotties Interview Process
Screening interview with Lotties Talent Acquisition Lead 20 mins (remote)
Portfolio run through with Hiring Manager 45 mins (remote)
Behavioural interview with Lotties CXO 45 mins (remote)
Final interview with Lotties CPTO - 45 mins (in-person)
Candidate Experience:
Screening Interview: If you are unsuccessful after this interview you will receive constructive feedback via email.
Portfolio Review: If you are not successful after this stage youll receive constructive feedback via email.
Behavioural Interview: If you are not successful after this stage youll receive constructive feedback via email and be offered a debrief call with our Talent Lead.
Final Interview: For final-stage candidates who are not offered the role we will provide your feedback live via a phone call.
Meet Lottie
Founded in London in 2021 Lottie is changing how the UK finds manages and pays for care. The care sector still runs largely on pen paper and phone calls. Families spend days making one of the hardest decisions of their lives with almost no good information. Care providers drown in admin instead of caring for residents. Were fixing this.
Over 10 million people have used our platform. 1000 care homes run on our software. Weve raised over 25m from Accel General Catalyst and Kindred and been named LinkedIns Top Startup 2024 and the UKs #1 Startup for 2025 by .
As of today Lottie offers four core products:
Eliza by Lottie (B2B Vertical SaaS) AI agents that handle care home enquiries - so no family goes unanswered. Launch video here.
Why Lottie
Career Opportunity - A chance to own the design of a product that matters and a clear path toward lead as you grow.
Mission - Tech for good that aims to build the care industry of the future and to positively impact millions of peoples lives.
Investors - Series A backed startup having raised 25m from tier 1 venture capital investors including Accel and General Catalyst.
People - Join a kind talented and mission driven team that loves coming to work every day.
Culture - Excellent employee compensation/benefits hybrid office policy and outstanding company culture with a 5/5 employee review score on Glassdoor.
Award Winning - Acclaimed winner of LinkedIns 2024 Top Startups and named the UKs number one startup for 2025 in 100 Index.
We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity status or disability status.
If you require reasonable accommodations during the application or interview process please let us know at
Required Experience:
Senior IC
