Senior Property Manager, Landlord Engagement
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Job Location:
Yearly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
ABOUT US
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10000 professionals worldwide we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients businesses. Globally we manager over 320 million square feet of client portfolios across 30000 locations in North America Europe Middle East Australia and Asia. For further information visit .
SUMMARY
The Senior Property Manager Landlord Engagement is responsible for overseeing the operational and tenant/landlord relationship management as per the operating parameters and standards of the Infrastructure Ontario (IO) contract and BGIS. This role acts as a key liaison between ownership landlords tenants vendors and IO/internal stakeholders to resolve complex landlord matters enforce lease obligations manage disputes and ensure properties operate efficiently and in compliance with lease agreements while maintaining and enhancing the relationship with landlords.
KEY DUTIES & RESPONSIBILITIES
People Leadership
Demonstrates strong competent leadership for team members to guide them in reaching their full potential and meeting their objectives which supports achievement of our corporate goals. Specifically these responsibilities include but not limited to:
- Full involvement with recruiting talent.
- Provides mentoring coaching and guidance to all team members.
- Objectively recommends compensation adjustments.
- Manages all aspects of performance.
Property Management
- Liaises with the tenants on day-to-day property management issues.
- Supervises employees including directing activities establishing goals and objectives performance evaluation and communicating vision for operations and maintenance.
- Monitors service level request escalations from tenants PDs and IO Operations and ensures that they are within the scope of the leases.
- Act as the primary point of contact for landlords regarding operational financial and lease-related escalations.
- Interpret and enforce commercial lease agreements including rent obligations operating costs CAM reconciliations maintenance responsibilities and landlord/tenant covenants.
- Resolve landlord disputes related to repairs maintenance obligations common area issues access rights and lease compliance.
- Negotiate resolutions for landlord service deficiencies escalations and operational concerns.
- Build strong relationships with tenants landlords vendors and internal business units.
- Address tenant escalations involving landlord service levels or property conditions.
- Performs other duties as required.
KNOWLEDGE & SKILLS
- Community college diploma or equivalent training.
- Minimum 5-10 years property management experience.
- Extensive relationship management with clients tenants landlords and colleagues.
- Excellent interpersonal and communication skills both oral and written.
- Self-motivated with the ability to work independently.
- Demonstrated flexibility organizational and leadership qualities including strong teamwork coaching and mentoring.
- Demonstrated ability to work independently in a multi-task high pressure work environment.
- Professional with a positive attitude and mature diplomatic demeanor.
- Demonstrated analytical conceptual thinking and problem-solving skills.
- Strong relationship management skills and customer service orientation.
- Excellent negotiating analytical and problem resolution skills.
- Excellent project management abilities.
- Strong working knowledge of MS Office.
Licenses and/or Professional Accreditation
- CPM through Institute of Real Estate Management.
This is a regular full-time position with a salary range of $96322 - $120402 per annum. The starting salary will be based on the successful candidates competencies including but not limited to experience education and performance related to this role.
BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process please contact us at askHR. Upon request for accommodation we will consult with the applicant in question and provide or arrange for the provision of suitable accommodation in a manner that takes into account the applicants accessibility needs due to disability.
At BGIS we believe that diversity and inclusion is a key business driver such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
Required Experience:
Manager
About Company
BGIS is a global leader in integrated facility management services. Offering a full range of facility and real estate management services, BGIS partners with clients globally to bring forward innovative solutions.
