Customer Service Advisor French Athens
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Customer Service Advisor
Location: Athens Greece
Work model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Manage incoming customer calls and emails in a professional and timely manner
Identify customer needs and provide appropriate solutions to ensure high levels of satisfaction
Build sustainable customer relationships through clear and effective communication
Provide accurate and complete information using internal tools and processes
Meet individual and team performance targets and quality standards
Maintain accurate records of customer interactions and account-related activities
Follow internal communication procedures guidelines and policies.
REQUIREMENTS:
Native or near-native French speaker with excellent communication skills and natural accent with good command of English
Previous customer service experience is considered an advantage
Strong phone communication and active listening skills
Customer-oriented mindset with the ability to adapt to different customer profiles
Good MS Office skills
Ability to multitask prioritise and manage time effectively
Dedicated and professional setup suitable for hybrid work.
BENEFITS:
Hybrid working model
Competitive salary package & monthly performance bonus
Daily meal voucher
Private health insurance including dental and optical care
Free gym access well-being activities and rooftop cinema with Acropolis views
Relocation support
And many others!!!
About Company
Jujur. Honest, trustful, fair.Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.We are upfront while setting real ... View more
