Exciting Opportunity for Data Analyst

MidWestern IT

Job Location:

Richmond, VA - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Service Associate
Location: Tampa Florida (Hybrid / Onsite)
Employment Type: W2 Contract
Work Authorization: GC GC EAD H4 EAD US Citizen

About the Role:

We are looking for a Customer Service Associate to handle customer inquiries resolve issues efficiently and ensure a positive experience. The ideal candidate will have excellent communication skills problem-solving abilities and a customer-first mindset.

Key Responsibilities:

Respond to customer inquiries via phone email or chat in a timely and professional manner.
Provide accurate information about products services and policies.
Handle and resolve customer complaints or escalate complex issues as needed.
Maintain customer records and update information in the system.
Collaborate with internal teams to ensure seamless service delivery.
Meet performance metrics such as response time quality and customer satisfaction.

Qualifications:

Bachelors degree in Business IT or related field.
0 3 years of experience in similar role.
Strong communication and analytical skills.
Ability to multitask stay organized and work under pressure.

Let me know if youd like to discuss this exciting opportunity.

Anisur

Job Title: Customer Service Associate Location: Tampa Florida (Hybrid / Onsite) Employment Type: W2 Contract Work Authorization: GC GC EAD H4 EAD US Citizen About the Role: We are looking for a Customer Service Associate to handle customer inquiries resolve issues efficiently and ensure a p...