Maple & Ash Chicago Captain
Chicago, IL - USA
Job Summary
JoinMaple Hospitality Group where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky andtwo-Michelin-starred Chef Danny Grant known for his innovative approach to fine dining were building a team of passionate food lovers dedicated to creatingiconic destinations.
We believe success hinges onimpeccable food world-class service and one-of-a-kind dining experiences.As we expand across Chicago Scottsdale Dallas and Miami youll findendless opportunities for growth travel and continuing education.
Our culture is built on four core principles:
Generosity:Always give more exceed expectations.
Excellence:Deliver exceptional work with unmatched expertise.
Fun:Love what you do laugh often and enjoy the journey.
Fail Fast:Learn from mistakes adapt and keep improving.
Job Title:Captain (Server)
Department:FOH
Reports To:FOH Manager General Manager
FLSA Status:Non-Exempt Hourly
Job Type:Full-Time or Part-Time AM or PM
Work Location:On-site Chicago IL
Salary Range:$17/hour tips
What You Will Do
Provide excellent guest dining experience
Ability to thrive in high pressure environments
Efficiently manage a 3-5 table dining station
Maintain a flawless presence pertaining to Maple Hospitality Groupuniform and hygiene standards
Communicate and report on guests experiences both negative and positive
Read guests and deliver custom experiences based on your personality
Be a true team player -- communicate with and support the team at all times
Reasonable Accommodation Statement
Maple Hospitality Group will make reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA). If you need assistance or accommodation due to a disability please contact
Equal Employment Opportunity Statement
Maple Hospitality Group is an Equal Opportunity Employer.We are committed to providing a workplace free from discrimination or harassment. Employment decisions are made based on merit qualifications and business needs and not on the basis of race color national origin ancestry citizenship sex (including pregnancy childbirth breastfeeding or related conditions) gender gender identity or expression sexual orientation age religion disability (mental and physical) medical condition genetic information marital status military and veteran status or any other status protected by applicable federal state or local law including the California Fair Employment and Housing Act (FEHA).
Qualifications
What You Bring
- A natural host: Warm gracious and endlessly observant.
- Experience in fine dining or high-volume high-touch hospitality environments.
- Strong organizational and multitasking abilities in fast-paced high-pressure situations.
- Leadership presence and a collaborative spirityou elevate every team around you.
- Excellent communication guest relations and conflict-resolution skills.
- Flexibility to work nights weekends and holidays as needed.
This Role Requires
- The ability to stand and walk for extended periods.
- A deep sense of pride in appearance and presenceyou set the tone.
- Comfort navigating guest platforms like SevenRooms and OpenTable (experience preferred).
- A passion for building communityboth inside and outside the restaurant.
Required Experience:
Manager