Network Development Engineer I AWS Direct Connect, DX Operations

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

is looking for best-in-class Network Engineers to drive the operations and of one of the worlds largest and complex networks. With Amazon Web Services () our goal is to become The Infrastructure Platform to the world. Our customers demand the highest quality and reliability for their services and challenge us to be better faster and cheaper every day. We are expanding at a tremendous rate; it is our responsibility to maintain quality and reliability while developing innovative ways to the operation of our

Key job responsibilities
As a Network Development Engineer working within AWS Infrastructure you will:

Provide critical on-shift network operations support to customers to diagnose and respond to large-scale events.
Support and maintain our next generation networks.
Deliver simple sustainable and repeatable solutions and processes.
Partner with our broader Technical Operations organization to reduce operational burden.
Work closely with our Network Engineering & Deployment teams to ensure operational readiness for new deployments.
Drive standards across the network and ensure that we are fully compliant to those standards and policies.
Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.
Drive event deep dives for large-scale events deliver high-quality documentation for the events and drive corrective actions to completion.
Improve our detection mechanisms by designing and implementing new alerts.
Identify and troubleshoot recurring platform issues and ability to effectively engage with mid and senior-level engineering teams for full resolution.
Create and review documentation and process regarding recurring issues new standard operating procedures knowledge transfer material etc.
Troubleshoot and interconnectivity issues including troubleshooting of network device configuration and low level application interaction.
Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.
Effectively contribute towards hiring and developing others in the team.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

- Bachelors degree or a Masters degree and experience working in a large-scale networking environment
- 1 years of major internet routing protocols experience
- 1 years of working in a Linux/Unix environment experience

- Knowledge of networking protocols to include HTTP(S) DNS and TCP/IP
- Knowledge of network analysis fundamentals and robust troubleshooting
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure or experience troubleshooting and documenting findings
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Strong Unix/Linux skills and ability to script in Python shell C or C is highly desirable

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 114100.00 - 160000.00 USD annually