Specialist II, Content Operations Enablement North America Digital Operations

Become a Part of the NIKE Inc. Team

NIKE Inc. does more than outfit the worlds best athletes. Its a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what were afterbringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries elevate our potential and continue leading us to greatness. The next tastemakers playmakers risk takers and glue players. Are you game

WHO WE ARE LOOKING FOR

The Specialist II Content Operations Enablement plays a handson role in enabling consistent scalable content solutions across Digital Operations. This role focuses on operationalizing established content execution models improving workflows through automation and strengthening integrations across the postpurchase experience using AI and technology-driven solutions.

Partnering closely with Marketing and Commerce teams this role is responsible for building and maintaining the systems datasets and processes that support accurate content delivery and operational efficiency. Success in this role requires strong operational judgment comfort working within complex ecommerce environments and the ability to analyze and translate data and process insights into practical improvements that enhance execution at scale.

This role operates within defined strategic direction and governance contributing through execution optimization and crossfunctional collaboration.

WHO YOULL WORK WITH

Youll be part of the North America Content Operations team reporting into a group focused on improving efficiency strengthening consumer experiences and reducing friction across the endtoend consumer journey. This team works collaboratively to identify opportunities translates insights into action and delivers solutions that enhance the experience for Nike consumers.

In this role youll partner closely with Digital Operations Commerce and Marketing teams. Youll work crossfunctionally to connect data across marketplace owned platforms and postpurchase experiencestranslating requirements into practical data solutions and supporting adoption of standardized processes and tools.

Daytoday youll collaborate with teams who rely on accurate timely data to inform decisions and improve execution ultimately driving incremental demand. Together youll help ensure that insights systems and workflows are aligned to deliver a more consistent efficient and consumercentric journey across Nikes digital ecosystem.

WHAT YOULL WORK ON

Build maintain and enhance operational data products (dashboards views and reporting) that track content experience and performance signals across digital commerce experiences in North America.

Operationalize data connections across systems by integrating content and orderrelated datasets to support daytoday decision making.

Own the accuracy reliability and ongoing improvement of assigned datasets and dashboards ensuring data is current wellstructured and usable by crossfunctional partners.

Support standardized content execution across the consumer journey connecting marketplace data owned platform experiences and postpurchase touchpoints to improve visibility accuracy and consistency.

Analyze trends and performance signals across the consumer lifecycle to generate actionable insights that support team objectives reduce consumer friction and enable incremental demand.

Develop and maintain automated workflows alerts and reports that proactively surface issues opportunities and exceptions related to content accuracy experience performance and operational health.

Approach openended operational problems with curiosity and rigor working through ambiguity by leveraging available Nike datasets to identify root causes and implement practical scalable improvements.

Contribute to continuous improvement efforts by identifying opportunities to streamline workflows reduce manual effort and improve operational efficiency through technology AI systems thinking and automation.