Senior Business Analyst Automation, Analytics & AI

Job Description

The Senior Business Analyst is a pivotal role within our organization responsible for translating automation analytics and AI initiatives at cluster and country level into practical scalable solutions that support clinical trial operations. The role plays a critical part in driving operational efficiency quality and compliance through the identification design and delivery of datadriven and digital solutions.

The Senior Business Analyst contributes to and leads business case development performs data analysis and develops dashboards reports and workflow documentation. The role supports solution testing training and enduser adoption ensuring that implemented solutions deliver tangible business value and are sustainably embedded in daytoday operations.

Reporting to the Cluster Head Executive Director for Clinical Research (CRD) the Senior Business Analyst partners closely with cluster and country leadership teams. The role ensures solutions are compliant effectively adopted and continuously improved while supporting alignment scalability and coherence across regional and global initiatives.

What you will do:

• Lead development of business cases including problem definition options analysis solution scope resource/cost estimates benefits/KPIs risks and compliance considerations

• Lead and drive the end-to-end delivery of country-level tools and solutions (e.g. dashboards workflow automation Robotic Process Automation (RPA) AI-assisted processes) using appropriate platforms and methods

• Translate business requirements into functional/technical specifications and oversee build testing validation and controlled deployment; ensure security privacy and quality

• Conduct life cycle management of the developed solutions including rollout maintenance and disposal as required

• Develop or oversee development of analytics and visualization (e.g. operational dashboards performance metrics) to drive data-informed decision-making

• Define and track success metrics (e.g. time-to-deploy cycle-time reduction accuracy/data quality adoption/satisfaction cost avoidance/FTE savings) and embed learning loops for continuous improvement

• Ensure compliance with ICH GCP company policies and local regulations; support change management through training materials and enduser training and collaborate closely with country regional and headquarters stakeholders

• Lead change management for local deployments including training plans communications and stakeholder engagement; contribute to capability uplift in data literacy and digital ways of working

Your profile:

• Bachelors degree in life sciences business analytics computer science engineering or a related field (Masters degree preferred)

• 5 years of relevant handson experience in data analysis process improvement or technologyenabled transformation within life science/healthcare

• Experience in successfully designing and delivering automation/analytics/AI-enabled solutions (e.g. dashboards RPA/workflow automation AI/ML pilots)

• Practical experience with Business Intelligence and data tools (e.g. Power BI or Tableau) and data querying basics (SQL or equivalent)

• End-to-end product and solution ownership mindset: with accountability for value delivery across the full solution lifecycle (ideation MVP rollout scaling maintenance and retirement)

• Automation/AI awareness: practical experience with workflow automation/RPA platforms; exposure to AI/ML use cases and constraints in clinical operations

• Program/project management: planning prioritization risk/issue management and delivery at pace; comfortable with Agile/Lean practices

• Strong Communication & influence skills: ability to influence across functions and present technical topics to non-technical audiences

• Problem-solving & critical thinking: structured analysis hypothesis-driven approach and pragmatic delivery mindset

• Willingness to travel approx. 20%

Other preferred experiences:

• Experience working across multiple countries or in regional programs

• Previous exposure to integrations with IT/data science teams and vendor coordination

• Familiarity with clinical trial operations ICH-GCP and applicable quality and data protection requirements

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Please note: The primary location is Denmark. Some job specification (e.g. Scheduled Weekly Hours) may differ in secondary locations.

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