ADMIN ASSISTANTS
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Job Location:
Durban - South Africa
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Client Support and Communication
Serve as the first point of contact for client queries via email telephone and other channels
Provide prompt professional and solution-driven responses to enquiries
Escalate technical or complex matters to the relevant internal teams
Client Onboarding
Guide new clients through the onboarding and registration process
Schedule and coordinate onboarding sessions and training
Assist clients in becoming fully operational on the system
Administrative Support
Maintain accurate records of client interactions and onboarding progress
Assist with general administrative duties related to client management
Support internal processes to ensure smooth service delivery
Product Support
Develop a working knowledge of the companys software (training provided).
