PLATFORM is a national privately owned Canadian brokerage specializing in insurance surety sub-default insurance and benefit solutions. We are driven by industry at the heart of everything we do. Our team blends sophisticated expertise with strategic thinking ensuring that our tailored solutions meet and exceed client expectations.

Your Impact at PLATFORM

The successful candidate will assist our Claims department with a variety of tasks. We are looking for professionals who want to join an exciting fast paced environment with a strong learning culture and a focus on overall development.

Manage the full claims lifecycle on behalf of PLATFORM clients from initial reporting to file closure.
Act as the primary claims contact for clients ensuring timely accurate and proactive communication throughout the claims process.
Independently manage complex and highseverity claims including major losses litigation and coverage disputes.
Proactively follow up with adjusters and clients to advance claims without reliance on Account Managers or Producers.
Prepare and present claims reports and data analyses for client reviews renewals and midterm meetings.
Represent clients in meetings with insurers adjusters and third parties including site meetings and negotiations.
Read interpret and provide guidance on policy wordings and coverage positions to internal teams and external stakeholders.
Partner closely with Account Teams to develop and execute clientspecific claims strategies and achieve optimal outcomes.
Serve as a technical resource within the claims team providing mentorship peer review and process improvement input.
Support business growth and collaboration by contributing to RFPs client pursuits and broader team initiatives.

Education Experience & Qualifications

5 years of commercial insurance claims experience preferably within a brokerage insurer or independent adjusting environment
Postsecondary education in Business Insurance Risk Management or a related field
RIBO License and professional designation such as CIP FCIP or CRM preferred
Proven ability to lead insurer and adjuster negotiations and represent clients in meetings and site visits
Experience preparing claims reports summaries and presentations for clients including renewal and midterm reviews

What We Can Offer

PLATFORM offers competitive salaries and benefit plans. As an equal opportunity employer we value diversity in the workplace. PLATFORM was acknowledged as one of the insurance industrys top workplaces in 2020 by Insurance Business Magazine. PLATFORM has ranked among the fastest growing companies across all industries in Canada for the past 3 years.

Salary Range $75000 to $100000

Please visit our careers page to see more job opportunities.