About Cronos Europa:

Cronos Europa is a leading IT and digital transformation partner dedicated exclusively to European Institutions and agencies delivering missioncritical solutions that shape Europes digital future. As part of the Cronos Group one of the most innovative and fastestgrowing tech ecosystems in Europe we benefit from a vast pool of expertise and cuttingedge capabilities. With over 1000 specialists across Belgium Luxembourg and the Netherlands we combine deep institutional knowledge with strong engineering excellence to support longterm highimpact EU programmes requiring reliability scalability and innovation.

About the job

Cronos Europa is currently looking for an IT Training and Digital Learning Specialist to strengthen its teams and contribute to large-scale IT programmes within the European Institutions.

In close collaboration with a DG of the European Institutions its internal services and its clients the specialist will take part in the design deployment and support of digital solutions that enable the effective and efficient implementation of major grant programmes such as Erasmus and the European Solidarity Corps.

The scope of the assignment may evolve over time depending on portfolio needs project priorities and service requirements offering a dynamic and innovation-driven working environment.

Responsibilities

Key Responsibilities

• Discuss with stakeholders what they want to do and what can be achieved.
• Producing/maintaining training material (wiki pages collaborative site pages etc.).
• Writing IS on-line help.
• Configuring and testing the system for the training scenarios to be used.
• Clarify user expectations of course content and system behaviour.
• Organising training/coaching sessions.
• Give training / coaching (users and support services).
• Provide guidance using social networks.
• Support users in the review process of the documentation.
• Ensure proper follow-up via IMT.
• QA review of training material to ensure the defined standards and procedures are been followed.
• Ensure that the material produced meets the training scope defined and reflects the agreed release of the tool.
• Prepare Storyboards.
• Creation of videos in order to explain the use of software to users.
• Review of training material specifically videos with audio recordings.
• Design graphics that can be updated and reused when needed.
• Production of audio scripts.
• Should be prepared to record own voice for video and/or appear in videos.
• Create and maintain templates and standards and processes.
• Publish material while adhering to the publication standards and privacy standards.

Your Profile

Following skills and knowledge are required for the performance of the above listed tasks:

• Minimum education requirement: EQF Level 6 corresponding to a Bachelors degree or at least 3 years of higher education.
• Very good knowledge of building training material.
• Coaching experience.
• Proficient understanding of instructional design theories methodologies and best practices including Interactive online teaching methods.
• Proven ability to collaborate with team members to execute a shared project plan and meet deadlines.
• Knowledge of audio recording applications (such as Audacity).
• Basic knowledge graphic development tools.
• Experience working and editing video graphics and illustrations.
• Ability to apply high quality standards.
• Very good communication skills with technical and non-technical audiences.
• Analysis and problem solving skills.
• Capability to write clear and structured documents.
• Ability to participate in technical meetings
• Knowledge of ICT infrastructure technologies used in the Commission especially MS Outlook MS Teams MS Word Firefox or Chrome or Edge Windows 10.
• Knowledge of Atlassian Confluence Jira xWiki would be an asset.

Specific Expertise

• Work experience in online education or training designing and implementing professional education products (minimum 3 years).
• Proven ability to create storyboard based on text-based instructional content.
• Instructional design theories methodologies and best practices including interactive online teaching methods content.
• Experience working with Camtasia.
• Experience working with graphic editing tools.

If you wish to integrate a dynamic structure on a human scale while working with the latest technologies dont wait anymore and join Cronos!