Trade Team Member Customer Service Officer

Join us and experience Bunnings from the other side of the counter!

Whats in it for you when youre part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100 exclusive team member benefits across health shopping travel and stay wealth work and leave

• 12 weeks paid parental leave regardless of gender

• Fun stuff like annual festive gifts discounted food and drinks at our Bunnings Cafe and travelling store team member opportunities

• Were genuinely invested in your career and no matter where you start with us that pathway is yours to build

About the role:

Our Trade Centres operate a little different to our retail sites providing a delivery and pick up solution for key building lines delivering bulk quantities of materials to building sites. We partner with our commercial customers helping them manage their projects with a whole of build solution. We stock a select number of core builders lines that allows our customers to build from the slab up. Everything from timber fibre cement cladding windows doors and appliances. Our Trade Centres take the pick/pack and delivery of these bulk products out of our store environment which allows our stores to focus on giving the best customer experience and supporting other trades.

Whats involved:

• Provide friendly and helpful service to our customers which include builders and site supervisors

• Prepare quotes for site supervisors and estimators

• Assist customer enquires over the phone

• Communicate with sales teams

• Maintain accurate inventory

Youll need:

• A genuine passion for customer service

• An ability to work in and contribute to a team

• Accuracy and attention to detail

• Knowledge of building products and build process

• Good computer literacy

When youre ready to give this opportunity a Red Hot Go all youll need to do is:

• Submit an application and complete an online chat interview (20 minutes)

• If successful next step includes an online video interview (15 minutes)

• If youre a match well invite you to an onsite meet and greet with our leaders (20 minutes)

Youll be part of a workplace where youll feel like you belong.

We love the diversity across our teams brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages cultural backgrounds abilities sexual orientations and gender strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices perspectives and contributions. Please note you must be age 15 or over to apply for a role at Bunnings.

Were all about fairness at Bunnings and our teams here to support you every step of the way. If you need any adjustments just let us know - were here to help. If youve got the experience skills and drive to grow - but dont quite nail every part of the job description - we still want to hear from you. For support contact us at .

Bunnings reserves the right to close job advertisements at any time so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. Were proud to support project builders commercial tradespeople and the housing industry through our network of stores trade centres frame and truss sites and online.

At Bunnings our purpose is simple: were here to inspire people to have a red hot go! Whether thats backing our team to grow supporting customers to take on new projects or helping communities make a real difference. By joining our passionate and diverse team you will be part of a culture that encourages you to roll up your sleeves and build something great together. If youre ready to have a go apply today.

Please note if you are offered a role with us background checks may be required. This can include police employment medical and qualification checks. If a police check search returns a criminal record Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

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