Office Coordinator

Title: Office Coordinator

State Role Title:Admin and Office Spec III

Hiring Range: Commensurate with Experience

Pay Band: 3

Agency: Department of Taxation

Location:Westmoreland

Agency Website: Type: General Public - G

Job Duties

Virginia Taxs Office of Customer and Taxpayer Services is seeking an Office Coordinator who will provide extensive support to the unit thereby enhancing the overall effectiveness and efficiency. Customer and Taxpayer Services is a fast-paced dynamic work environment which requires quick learning and thinking strong interpersonal skills and professionalism in dealing with internal and external stakeholders.Customer and Taxpayer Services support the agencys customer service functions and serves a vital role in fostering positive customer interactions and ensuring timely responses to inquiries.

This is a full-time office-based position with an 8-hour shift Monday-Friday 8:15am-5:00pm ET. The position is based in Richmond at our Westmoreland office. The anticipated start date for the position will be June 25 2026.

The anticipated hiring salary is up to $47000-$50000 commensurate with experience.

As a member of the Virginia Tax team you can expect additional benefits such as:

Job stability and quality of life! Enjoy your work/life balance with flexible schedule options.
12 Paid State holidays on top of vacation sick volunteer and personal leave!
Comprehensive and affordable health benefits.
Got student loans You may be eligible for the Public Service Loan Forgiveness program.
Participation in the Virginia Retirement System VA 457 Deferred Comp and more.



At Virginia Tax

We are dedicated resourceful individuals who strive to exceed our customers expectations. Not only do we serve the public but we are also the public. We are a part of a community that cares about and celebrates each other who promote opportunities for growth within a stable environment and support a healthy work-life balance.

What we do matters. So do you.

Minimum Qualifications

Strong computer skills to include the use and navigation of multiple systems especially MS Suite Excel and Word.

Strong communication skills and demonstrated ability to effectively communicate with multiple layers of management.

Experience analyzing and researching critical information.

Strong technical skills to help troubleshoot technical issues with phone agents.

Additional Considerations

Tax knowledge and experience with tax related software and programs such as the Integrated Revenue Management System (IRMS)experience

Working knowledge of Smartsheet

Working knowledge of SharePoint

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

All Virginia Tax employees must be current with filing their Virginia state tax returns ensuring they were filed in compliance with established laws rules and regulations.

Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history tax compliance and DMV driving record (if applicable) checks.

The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours.

Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race sex color national or ethnic origin religion genetics age veteran status political affiliation or disability. Reasonable accommodations are available to applicants with disabilities if requested during the application and/or interview process. If accommodations are needed please contact Human Resources at .

Virginia Tax is committed to providing equal opportunity to disabled individuals and willing to provide reasonable accommodations to enhance opportunities for individuals with disabilities.

Virginia Tax participates in E-Verify.

Consideration for an interview is based solely on the information within the application.

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability use this link: Career Pathways for Individuals with Disabilities or call DARS at or DBVI at .

Contact Information

Name: Virginia Tax Talent Acquisition Team

Phone:

Email: