Office Assistant
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Job Location:
Joliet, IL - USA
Monthly Salary:
$ 3935 - 5051
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Requisition ID:55494
Opening Date: 04/29/2026
Closing Date: 05/13/2026
Agency: Illinois State Police
Class Title:OFFICE ASSISTANT - 30010
Skill Option:Keyboarding
Bilingual Option:None
Salary: Anticipated Starting Salary (Effective 7/1/26) $3935 monthly; Full Range $3935-5051 monthly
Job Type: Salaried
Category:Full Time
County: Will
Number of Vacancies: 4
Bargaining Unit Code:RC014 Clerical Employees AFSCME
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Position Overview:
As an Office Assistant for the Division of Justice Service; Responds to inquiries regarding both criminal and noncriminal justice submission processing and procedural tasks related to the Criminal History Record Information System (CHRI) program; responds to inquiries regarding billing and other services related to the Criminal History Record Information (CHRI) program; provides information and assistance to users to explain or clarify rules policies and procedures regarding various elements of the CHRI program; performs follow-up phone calls and logs all calls for technical information into the call center software; Routes messages using the departmental email or other application package; makes certain that calls email faxes and mail received are transferred or connected properly; uses businesslike etiquette when communicating with internal and external customers; performs data entry submission processing CHRI data queries updating and accessing computerized information; makes corrections or updates to CHRI data as needed; logs deficiencies problems and outcomes into call center software. ISP encourages all those interested to apply!
The Illinois State Police offers a robust benefit package including:
- Health life vision and dental insurance.
- 12 weeks paid maternity/paternity leave.
- Pension Plan
- Deferred Compensation and other pre-tax benefit programs.
- Employees earn twelve (12) paid sick days annually.
- Ten to twenty-five (10-25) paid vacation days based on years of service.
- Employees earn three (3) paid personal days pro-rated based on start date.
- Thirteen-Fourteen (13-14) paid state holidays annually.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Essential Functions
- Serves as liaison between the bureau and user agencies to answer questions provide information perform maintenance and coordinate expedited processing of inquiries submissions and subpoenas etc.
- Serves as receptionist receives and directs visitors monitors in/out board to provide information regarding the status of agency personnel.
- Performs a variety of office support functions.
- Follows oral and written instructions.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to the completion of high school and one (1) year of related office experience
- Requires ability to type accurately at least 35 words per minute.
Preferred Qualifications
- Prefers at least one (1) year experience working with the state CHRI programs or similar system.
- Prefers at least one (1) year experience working in an office setting.
- Prefers at least one (1) year experience following oral and/or written instructions.
Conditions of Employment
- Requires ability to pass a background check drug test and fingerprinting.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job descriptions.
About the Agency
The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity Service and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.
Work Hours: Monday-Friday 8:00am-4:00pm
Headquarter Location: 260 N Chicago St Joliet Illinois 60432
Work County: Will
Agency Contact:
Posting Group: Office & Administrative Support
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
Junior IC
