Business Analyst

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

As a Business Analyst within our award-winning Center of Excellence (CoE) you will play a key role in shaping data-driven automated and AI-enabled solutions across the organization. This role sits at the intersection of business and technology translating complex needs into impactful solutions using Microsoft Power Platform Robotic Process Automation and emerging AI capabilities. Youll partner closely with stakeholders and technical teams to improve processes enhance decision-making and drive measurable business value. Working in a collaborative international environment youll influence how intelligent automation is adopted at scale. This is an opportunity to contribute to high-visibility initiatives within a team recognized asTeam of the Year 2025.

What Youll Do

• Partner with business stakeholders to identify needs pain points and opportunities for automation analytics and AI-driven improvements.
• Lead stakeholder interviews workshops and process-mapping sessions to document current-state processes and design future-state solutions.
• Translate business requirements into clear functional specifications user stories and acceptance criteria for Power BI Power Automate RPA Microsoft Lists and AI-enabled solutions.
• Act as the primary bridge between business users and technical delivery teams ensuring alignment throughout the solution lifecycle.
• Support solution design by ensuring requirements are feasible scalable and aligned with platform best practices.
• Define and execute test plans validating that delivered solutions meet business objectives and quality standards.
• Contribute to change management activities including user adoption approaches documentation and training materials.
• Monitor deployed solutions gathering feedback and identifying opportunities for continuous improvement and enhancement.

What Were Looking For

• Strong capability in business analysis within an IT or digital environment with a structured and analytical mindset.
• Solid understanding of Power BI including data modeling architecture concepts and visualization best practices.
• Working knowledge of Power Automate and workflow-based automation solutions.
• Understanding of Robotic Process Automation (RPA) concepts and how bots support business processes.
• Familiarity with Microsoft Lists for collaborative and process-driven business applications.
• Awareness of AI technologies and their practical application in solving real business problems.
• Excellent communication skills with the ability to translate technical concepts into clear business-friendly language.
• Fluent written and spoken English enabling effective collaboration in an international environment.

Nice to have:

• Certification in Business Analysis.
• Microsoft Power BI or broader Power Platform certification.
• Hands-on exposure to RPA tools such as UiPath Automation Anywhere or Power Automate Desktop.
• Experience using AI-powered coding or productivity assistants (e.g. Claude AI GitHub Copilot or similar).

What You Can Expect From Us

• Competitive Rewards & BenefitsPermanent contract private healthcare cafeteria system life insurance and employee assistance program
• Flexible Work EnvironmentHybrid model in premium Warsaw Spire workspace with state-of-the-art facilities and metro access.
• Career Development & GrowthRobust development opportunities with 80% employee participation in structured programs AI upskilling and professional training.
• Stability & Recognition78% employee recommendation rate recognized for 18 consecutive years as one of the Worlds Most Ethical Companies.
• Inclusive & Supportive CultureStrong commitment to Diversity Equity & Inclusion across multiple employee resource groups and initiatives.
• Global Perspective60 nationalities and 40 languages represented offering rich cultural exchange and collaboration opportunities.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.