Duty Manager based in Food & Beverage

Join Crerar Hotels Where Passion Meets Hospitality!

Are you looking for a rewarding career in hospitality At Crerar Hotels we believe in creating unforgettable experiences for our guests and that starts with YOU! Whether youre an experienced professional or just starting out we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

As a Duty Manager at Crerar Hotels you will be a key presence on the floor warmly welcoming guests and ensuring seamless daily operations. You will be responsible for Food & Beverage service during your shift covering Breakfast Lunch Afternoon Teas and Dinner operations. You will support departmental leaders step in where needed to maintain high service standards and oversee financial tasks during your shifts. Youll engage with VIP guests event organisers and visitors ensuring their needs are met while effectively communicating important details to staff. Handling guest concerns efficiently you will act as an escalation point in the absence of senior management. Youll also lead in emergencies conduct venue walk-rounds for security and presentation and ensure smooth handovers between shifts. Additionally you will manage guest requests assist with alternative accommodation if needed and oversee venue set-ups maintenance issues and promotions to enhance the guest experience.

Why Work with Us

At Crerar Hotels we truly value our team and thats why we offer:

• Wagestream Get instant access to your earned wages when you need them.
• YuLife Enjoy health and well-being rewards Employee Assistance Programme (EAP) and Virtual GP appointments.
• Echo Our brand-new communications platform keeps you connected and engaged.
• Career Development We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme celebrating anniversaries from 1 year onwards with incredible awards vouchers and extra holiday days.
• Exclusive Discounts Stay dine and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations From the Scottish Highlands to coastal escapes our hotels are truly spectacular
  
  

Be Part of Something Special.

Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!