Performance Success Manager

Job Description:

About the Team:

Our Client Success Group is a team of post-sales experts who work with Wall Street Journal Barrons Group advertising and events clients to ensure smooth and successful execution of our programs. The Performance Success team leads measurement optimization and performance storytelling helping clients understand the impact of their investment and driving renewal and growth through insight-led narratives.

About the Role

Reporting into the Senior Manager Performance Success the Manager Performance Success is responsible for campaign measurement performance optimization and developing narrative-driven recaps that connect performance to client KPIs and business outcomes.

This role sits at the intersection of analytics client strategy and storytelling. The ideal candidate can synthesize complex data uncover strategic insights present to stakeholders of varying seniority and media expertise and help drive innovation in measurement attribution and reporting through automation and AI.

You Will:

• Serve as the primary point of contact for clients on campaign performance reporting and optimization once programs launch
• Monitor campaign delivery and performance across content media social and custom programs; identify risks opportunities and optimization strategies
• Develop narrative-driven recaps that connect campaign performance to client KPIs business goals and overall program impact
• Present performance results insights and recommendations to internal and external stakeholders across varying levels of seniority
• Execute and optimize paid social and paid distribution campaigns across key platforms (e.g. Meta LinkedIn Google Taboola/Outbrain)
• Identify opportunities for campaign renewals extensions and optimizations based on performance insights
• Contribute to the evolution of measurement frameworks and help drive innovation in reporting and insights through automation AI tools and workflow improvements
• Educate internal teams (Sales Planning Client Success Marketing etc.) on content and media best practices.

You Have:

• 5 years of experience in digital media analytics campaign performance or a related field
• Experience managing multi-channel digital and social campaigns
• Strong analytical skills and ability to translate data into insights and recommendations
• Strong clientfacing communication and presentation skills and comfort leading performance conversations.
• Proven ability to manage multiple complex programs in a fastpaced deadlinedriven environment; project management tool experience (e.g. Asana) is a plus.
• A proactive solutionsoriented mindset with high attention to detail and a collaborative cando attitude

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin protected veteran status disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

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Were committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidates experience skills location and other relevant factors.

For bonus-eligible roles targets are determined based on multiple considerations including market benchmarks and individual contributions.

For benefits-eligible roles we offer a comprehensive and competitive benefits package covering health retirement wellbeing and more along with optional benefits to meet the diverse needs of our employees.