Senior Manager Salesforce

Senior Manager Salesforce

Location: Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland a member of the global integrated service delivery center network by EY.

EY Studio is seeking aSenior Manager Salesforce Functional Lead / Solution Architectto join our growing team in Poland. As a senior leader within EY Studio you will be part of a global network of multidisciplinary professionals focused on delivering customer-centric technology-enabled transformation at scale.

In this role you will combine deep Salesforce functional and architectural expertise with strong consulting leadership. You will play a critical role inbuilding and scaling the Salesforce capability in Poland leading high-impact client engagements managing strategic accounts and shaping and leading pursuits across markets. You will work closely with EY partners directors and global delivery teams to deliver complex enterprise-grade Salesforce transformations.

The opportunity

This is a significant leadership opportunity for an experienced Salesforce consulting professional looking to operate at the intersection ofstrategy delivery excellence and practice growth. You will act as a trusted advisor to senior client stakeholders lead large-scale Salesforce programs and help position EY Studio as a market-leading Salesforce transformation partner.

You will influence bothclient outcomes and internal strategy contributing to capability development thought leadership and the expansion of EYs Salesforce footprint across Europe and beyond.

Your key responsibilities

• Provide functional and solution leadership across complex Salesforce transformation programs acting as Functional Lead or Solution Architect as appropriate
• Lead end-to-end solution design and governance across Salesforce core clouds (Sales Service Experience Marketing) and selected Industry Clouds
• Own client relationships at senior and executive level serving as trusted advisor and escalation point
• Lead and oversee delivery across multiple engagements ensuring quality value realization and adherence to EY and Salesforce best practices
• Build develop and scale the Salesforce functional consulting team in Poland including talent attraction mentoring performance management and capability uplift
• Drive account growth identifying new opportunities within existing clients and shaping multi-phase transformation roadmaps
• Lead and contribute to sales pursuits including solution shaping estimations proposal development and executive-level client presentations
• Engage collaboratively with technical architects UX data and integration teams to deliver cohesive user-centric solutions
• Support EY Studio and Salesforce community initiatives including knowledge sharing asset development and thought leadership
• Ensure alignment between client business objectives Salesforce platform capabilities and long-term architectural sustainability
• Be willing to travelup to 8 days per monthto client locations and EY offices across the UK Ireland Nordics and Europe

Skills and attributes for success

• 14 years of overall professional experience including significant experience in Salesforce consulting and large-scale digital transformation
• Extensive experience in consulting or professional services environments with a proven track record of client delivery and account leadership
• Deep functional expertise in Salesforce with strong understanding of enterprise solution design and architecture
• Proven experience leading multi-stream programs and geographically distributed teams
• Strong commercial acumen including experience supporting or leading bids pursuits and account planning
• Excellent stakeholder management skills with the ability to communicate complex concepts clearly to non-technical executives
• Demonstrated leadership presence credibility and ability to operate effectively at C-level
• Strong written and verbal communication skills in English

To qualify for the role you must have

• 14 years experience including8 years in Salesforce-focused consulting roles
• A strong record of successful large-scale Salesforce program delivery and high client satisfaction
• Previous experience as a Functional Lead Solution Architect Engagement Lead or Practice Lead
• Experience managing client-facing teams and mentoring senior consultants and managers
• Willingness totravel up to 8 days per monthto work directly with clients and collaborate with wider EY and EY Studio teams

Ideally youll also have

• Salesforce Architect and/or Consultant certifications (multiple certifications preferred)
• Experience in one or more industries such as Financial Services Life Sciences Consumer or Technology
• Exposure to Salesforce Industry Clouds and complex integration landscapes
• Strong presentation and storytelling skills particularly for executive audiences
• Experience shaping operating models governance frameworks and delivery methodologies
• A passion for innovation AI-enabled transformation and customer experience design within the Salesforce ecosystem

What we look for

• Senior leaders with a strong Salesforce consulting background and the ambition to build and grow high-performing teams
• Professionals who combine strategic thinking with hands-on delivery leadership
• Individuals who are client-centric collaborative and motivated to make a lasting impact
• Leaders who inspire trust challenge conventional thinking and actively contribute to EYs growth and culture

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations Argentina Hungary India the Philippines Poland Sri Lanka Mexico Spain and the United Kingdom and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:Youll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above please contact us as soon as possible.

The exceptional EY experience. Its yours to build.

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