Executive Housekeeper-

Shangri-La Yuanqu Suzhou 苏州园区香格里拉
Featuring 303 contemporary guestrooms and suites Shangri-La Yuanqu Suzhou commands a prime location within the integrated GCL Plaza commercial complex at Suzhou Industrial Park. Adjacent to the serene Jinji Lake and within close proximity to Suzhous cultural attractions and entertainment the hotel serves as a peaceful urban retreat.
苏州园区香格里拉位于苏州工业园区协鑫广场综合体内地理位置优越共有303间现代风格的客房及套房酒店邻近风景秀美的金鸡湖景区又可方便前往苏州市内文化及娱乐去处是繁华都市中的一处清雅桃源

We are currently looking for a Executive Housekeeper:
我们正在寻找一位行政管家:
As a Executive Housekeeper we rely on you to:
作为行政管家我们希望您承担以下职责

Responsible for guiding and ensuring that all operations of the Housekeeping Department align with the hotels procedural standards and policies.
Responsible for the daily operations of the department and overseeing the work of all housekeeping staff to ensure smooth functioning of the housekeeping department.
Supervise the housekeeping staff to ensure guests receive timely and courteous service.
Conduct regular inspections of all guest room areas to ensure that furniture facilities and equipment are properly cleaned repaired maintained replaced and renovated as required.
Evaluate the appearance discipline compliance and work efficiency of all direct subordinates. Corrective measures may be implemented directly if necessary.
Ensure that the training implemented for housekeeping staff requires analysis and that the training program needs to be planned followed by monitoring to meet the required standards.
Maintain regular communication with employees and foster good relationships.

负责指导并保持客房部的各项工作与酒店的程序标准政策相统一
负责部门每日的运作 并且管理监督所有客房部员工的工作以确保客房部的运作顺利进行
监督客房部工作人员确保客人得到及时和礼貌的服务
定期对所有客房区域进行视察以确保家具设施和设备按要求得到良好的清洁修缮保养和更换和整修
对所有直属下级的仪容仪表守纪情况和工作效率进行评估如有必要可直接采取纠正措施
确保对客房员工所实施的培训是需要分析的以及培训方案需要计划之后监督其达到要求
与员工定期沟通保持着良好关系

We are looking for someone who has:
候选人应具备以下能力

At least 5 years housekeeping management experience.
Adequate working knowledge of housekeeping public areas and related areas.
Good oral and written communication skills in Chinese and English.
Have the ability of organization and coordination response ability management ability writing ability and information management ability.

至少5年以上的客房部管理经验
具备充足的管家公共区域和相关区域的工作知识
良好的中英文口语和书面交流能力
具有组织协调能力应变能力经营能力以及文字表达能力和信息管理能力

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