Commercial Lines Team Lead

Job Description

Commercial Lines Team Leader
Location: Remote (Home Office: Woodcliff Lake NJ)
Compensation: Competitive salary bonus (based on experience)

About the Opportunity
Our client a well-established and highly respected insurance organization is seeking a Commercial Lines Team Leader to play a critical role in building and scaling the business. This is a unique opportunity to join at the ground level of a startup environment backed by an experienced and successful leadership team.

This individual will serve as both a hands-on leader and technical expertresponsible for managing a growing book of business soup to nuts while helping shape workflows processes and team structure as the agency expands.

Position Overview
The Commercial Lines Team Leader will oversee the day-to-day servicing marketing and operations of a diverse commercial book with a strong focus on industries such as real estate construction and contractors. This role requires deep technical knowledge across multiple lines of coverage strong carrier relationships and the ability to operate independently in a fast-paced build-out environment.

This position will be fully remote for at least the first 8 months with future alignment to a hybrid structure out of the Woodcliff Lake NJ office.

Key Responsibilities

• Manage the full lifecycle of a commercial lines book of business including marketing quoting binding renewals endorsements billing and claims coordination
• Serve as the primary point of contact for clients delivering high-touch service and strategic guidance
• Build and maintain strong relationships with carriers to negotiate competitive terms pricing and coverage enhancements
• Handle complex accounts across multiple industries with an emphasis on real estate construction and contractor risks
• Develop and implement workflows processes and best practices to support operational scalability
• Assist in hiring training and mentoring additional team members as the agency grows
• Collaborate with leadership on strategy market positioning and long-term growth initiatives
• Ensure accuracy compliance and proper documentation within the agency management system

Qualifications

• 7 years of Commercial Lines insurance experience with strong generalist background
• Proven experience handling accounts across real estate construction and contractor segments
• Deep understanding of multiple lines of coverage including Property General Liability Auto Umbrella/Excess and Professional lines
• Experience managing accounts soup to nuts with minimal oversight
• Strong marketing and placement experience with both admitted and non-admitted carriers
• Demonstrated ability to operate in a fast-paced entrepreneurial or startup-like environment
• Leadership experience or readiness to step into a team leadership role
• Excellent communication organizational and problem-solving skills
• Experience with agency management system Applied Epic

Why Join

• Ground-floor opportunity with a well-backed startup agency
• Ability to make a direct impact on building processes and team structure
• Strong leadership support and long-term growth potential
• Flexible remote work environment with future hybrid schedule
• Competitive compensation