Senior Project Analyst Payment Operations

Job Title:

Location:

What youll do:

• Partner with stakeholders to define business requirements assess impacts and prioritize initiatives ensuring alignment with the organizations strategic goals.
• Lead efforts to document evaluate and enhance business processes and procedures. Identify opportunities for automation and efficiency improvements. Design and manage complex reports synthesize large datasets and develop actionable insights that support executive decision-making.
• Monitor key performance indicators (KPIs) and analyze transaction data to provide insights and recommendations for operational efficiency.
• Oversee change management initiatives by developing communication plans and ensuring smooth adoption of process and system changes.
• Act as a liaison between business units technology teams project teams project sponsors and leadership to drive alignment resolve challenges and ensure successful project execution.
• Assist Senior Project Manager in leading cross-functional meetings to communicate project status between stakeholders gather feedback update implementation plans timelines milestones tasks action items to ensure projects are delivered on time.

What youll need:

• 6 years of related experience.
• Understanding of EPMO (Enterprise Project Management Office) and ECM (Enterprise Change Management) governance frameworks and methodologies.
• High school diploma required; Bachelors degree in related field preferred.
• Intermediate to advanced knowledge of general banking operations including deposit operations loan administration treasury management and/or other commercial banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations rules and regulations industry standards and practices.
• Intermediate to advanced experience with data analysis and research with the ability to identify and escalate cases or inquiries to mitigate bank risks.
• Intermediate to advanced skills in MS Office Suite.
• Intermediate to advanced experience with banking applications and systems preferred.
• Intermediate speaking and writing communication skills.

Benefits youll love:
We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank Member FDIC is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide Western Alliance Bank includes six legacy bank brands Alliance Association Bank Alliance Bank of Arizona Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank that remain part of the companys heritage as well as AmeriHome Mortgage a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race sex color religion age nation origin marital status disability protected veteran status sexual orientation gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying please email or call . When contacting us please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation