Are you someone who strives for excellence values accountability provides the best service all while reflecting unwavering integrity Our talented team members across the state follow the behaviors beliefs and outcomes of these core values to ensure that our vision is met. If youre ready to join the TSTC family and make great memories please complete our application process.

Job Description

Essential Functions

The employee will demonstrate TSTC Core Values of Excellence Accountability Service and Integrity with internal and external stakeholders customers students and community members.

Customer Service
Provide assistance to all customers while maintaining positive relations. Deliver courteous professional and responsive service in person by phone and electronically.

Sales and Cash Handling
Operate a point-of-sale (POS) system process transactions and issue receipts. Receive and account for cash checks money orders credit card charges and sponsored student purchases in accordance with TSTC policies. Maintain accurate register balances and handle refunds per established guidelines.

Inventory and Merchandising
Support statewide campus store operations by maintaining and organizing inventory preparing merchandise for retail display and assisting with stock counts. Tag and arrange merchandise restock shelves and help with ordering and receiving products.

Order Processing
Assist with online departmental and sponsored student orders by preparing charges verifying paperwork and identification and maintaining organized files for tracking purposes.

Clerical and Administrative Support
Perform general office duties including operating office equipment such as computers calculators copiers and fax machines. Answer telephones take messages and provide administrative support to the Campus Store Manager or designee.

Store Appearance and Maintenance
Perform light housekeeping to ensure a clean organized and safe environment. Maintain proper store layout display materials and café area readiness.

Collaboration and Support
Assist in college events such as graduation order processing and provide backup support for café operations and other campus store activities as assigned.

Education Experience & Skills

Required Qualifications
Graduation from High School or GED equivalent. A minimum of one year of experience in retail customer service or inventory management. Ability to operate PC-based cash register and inventory systems. Strong communication and interpersonal skills to interact effectively with students staff and the public. Demonstrated ability to handle monetary transactions accurately. Ability to multitask prioritize and perform under pressure in a fast-paced environment.

Preferred Qualifications
Experience in a higher education or campus retail setting. Familiarity with point-of-sale and inventory control software. Basic knowledge of merchandising and retail display practices.

Note: At TSTC formal education is valued but it is not the only measure of readiness. We recognize that relevant professional experience industry expertise and demonstrated results can provide pathways equal to or greater than traditional credentials. Degree expectations at each level reflect the common preparation for the role while experience and proven capability remain essential factors in placement.

Core Competencies

Customer Focus
Provides courteous prompt and professional service while anticipating and responding to customer needs.

Attention to Detail
Ensures accuracy in cash handling record-keeping and inventory processes.

Teamwork
Collaborates effectively with colleagues and supports a positive work environment.

Dependability
Demonstrates reliability punctuality and accountability in completing assigned tasks.

Adaptability
Adjusts to changing workloads and priorities while maintaining service quality.

Communication
Conveys information clearly and professionally in both written and verbal forms.

Extra Duties Statement

This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed.

Physical Abilities

Must be able to remain in a stationary position for extended periods. Frequently operates computers cameras and other standard office or creative equipment. Occasionally moves equipment weighing up to 25 pounds for events or on-site productions. May be required to travel between TSTC locations or to event sites as needed.

Equal Opportunity Employer

Texas State Technical College (TSTC) as an equal opportunity employer complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race color national origin age marital status sex sexual orientation gender identity gender expression disability religion or veteran status in employment educational programs and activities and admissions.

Employment Eligibility Verification

If hired you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.