Telstra Retail Customer Service & Sales Consultant

Telstra

Job Location:

Cranbourne - Australia

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Employment Type

Permanent

Closing Date

27 May 2026 11:59pm

Job Title

Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant you are passionate about delighting Telstras customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not just a job its an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster better smarter.

Every day is an opportunity to showcase your X-factor. To ensure youre at the top of your game you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If youd like to know a little more heres something we prepared earlier: Life at Telstra

We offer the perkiest of perks.

When it comes to rewarding our people weve got so much to be excited about. Some of these include:

30% off Telstra services
Exclusive discounts and offers across 240 brands and partners
A flexible inclusive approach to parental leave do it your way!
Unlimited access to 17000 learning programs something for everyone!
Monthly performance rewards and recognition programs
Theres more! Benefits Your Way - Telstra

Were hiring.

Locations: we are currently hiring across:
- CRANBOURNE
- FOUNTAIN GATE
- FOUNTAIN GATE (LEVEL 1)
- PAKENHAM

Casual Part Time- and Full-Time roles available
Store hours vary search your store

Is it you were looking for

Were on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role and we have found it suits people with these attributes and skills:

The ability to easily build a connection with a variety of new and existing customers
An appetite to quickly develop customised solutions for customers
A drive to reach (and exceed!) sales targets and KPIs
The hunger to learn and grow within the role (and beyond!)
A positive and resilient approach to customer service within a busy environment
Experience in a customer-facing role

Required Experience:

Contract

Employment TypePermanentClosing Date27 May 2026 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant you are passionate about delighting Telstras customers through outstanding customer service. You achieve this by providing an exceptional in-stor...