Director, Commercial Excellence

When we put unexpected teams in the same room we unleash bold thinking with the power to inspire life-changing -person working gives us the platform to connect work at pace and we work on average a minimum of three days per week from the office. But thatdoesntmeanwerenot flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

As Director Commercial Excellence at Alexion Canada you will set the vision build the standards and lead the team that drives smarter faster more equitable decisions across our Rare Disease portfolio. You will lead a high-performing team focused on insights advanced analytics Sales Force Effectiveness (SFE) and data management to inform decisions and accelerate impact across our Rare Disease portfolio. This role requires a strategic handson leader who elevates data-driven decisions uplifts performance and embeds a culture of measurable excellence.

Key responsibilities:

• Define and implement a bold Commercial Excellence vision for Canada aligned with global and international strategies. Establish the standards processes and KPIs that ultimately elevate customer experience.
• Build a highimpact insights and analytics capability that moves from descriptive to predictive and prescriptive translating signal into strategy and strategy into field action.
• Optimize commercial gotomarket design territory and account strategy incentive design and performance management to maximize field effectiveness and customer experience.
• Champion an automationfirst mindset. Deploy AI/ML and workflow automation to accelerate decision cycles and remove manual work.
• Own the roadmap for OneSource Patient Services Program data and Alexion CRM. Implement data governance that ensures quality security compliance and interoperabilitytreating data as a trusted enterprise asset.
• Lead Commercial Excellence projects for pipeline assets outside current franchises shaping market scenarios and field planning.
• Build mentor and inspire a diverse highperforming team across Insights Analytics SFE and Data Management. Embed a culture of curiosity measurable outcomes and continuous improvement.

You will need to have:

• Bachelors degree in science and/or business (or equivalent). Masters in Business Management Data/Analytics or related field strongly preferred.
• 10 years in biopharma with demonstrated strength in analytical rigor strategy execution and change leadership; rare disease exposure is an asset.
• Proven experience in sales and marketing operations SFE design incentive planning targeting and omnichannel execution within pharma.
• Handson track record building insight capabilities. Familiarity with modern data stacks and visualization (e.g. SQL Python/R fluency helpful; strong product mindset essential).
• Passion for automation and AI as force multipliers. Experience implementing or productmanaging AI/ML solutions and embedding them into business workflows.
• Experience overseeing CRM and patient services data data quality frameworks security/privacy and compliance within regulated environments.
• Inclusive people manager with a history of building highperforming teams and leading transformation. Strong stakeholder influence and the ability to challenge constructively.
• Resourceful selfstarter with strong organizational skills and learning agility; comfortable toggling between longterm strategy and handson delivery.

At Alexion you will find a collaborative culture that encourages innovation and a diverse environment where your contributions are valued. You will have the opportunity to be at the forefront of rare disease research and make a meaningful difference in patients lives.

Ready to lead and inspire Apply now and take the first step towards a fulfilling career at Alexion AstraZeneca Rare Disease.

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This advertisement relates to a current vacancy.