Senior Director of Risk Management
Boston, NH - USA
Job Summary
POSITION SUMMARY :
The Senior Director for Risk Management is a senior system leader responsible for the strategic direction operational oversight and continuous improvement of the Risk Management function across a three-hospital system including an academic medical center and other affiliates. This role leads the development and implementation of a comprehensive Boston Medical Center (BMC) health system risk management program designed to reduce harm minimize organizational liability ensure regulatory compliance and promote a culture of safety and accountability. This role partners closely with senior quality/patient safety clinical operation legal and administrative leaders to proactively identify and mitigate risk strengthen organizational learning from safety events and claims and ensure consistent risk management practices across hospitals. The role requires strong leadership sound judgement and the ability to influence decision-making across complex organizational structures.
Position: Senior Director of Risk Management
Department: Chief Quality Officer
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES
Enterprise Risk Management Strategy and Leadership
Develop and lead the strategic vision and operational plan for Risk Management across three hospitals and other BMC affiliates
Establish a standardized system-wide risk management framework aligned with quality and safety goals including robust Collaborative Case Review processes action itemtrackingand closed loop follow-up
Identifyenterprise-level risk priorities using data from safety events claims litigation regulatory findings and operational performance
Risk Governance and Accountability
Create clear accountability for clinical leaders operational leaders and quality leaders for escalation pathways for high-risk events andemerging risks
Present risk trendsidentifiedthrough quality/ patient safety and claims withmitigrationapproaches to executive leadership
Monitor execution of risk mitigation plans across all three hospitals and BMC affiliates
Partnership with Claims and Risk Captive
Work in close partnership with Claims and Risk Captive colleagues to promote pro-active risk mitigation programs
Oversee successful development and execution of the CARE (Communication Apology and Resolution)
Align current quality/patient safety risks with dataemergingfrom claims data to synthesize a cohesive approach across the system to risk mitigation
Collaboration with Quality & Patient Safety
Collaborate with quality/patient safety leaders and staff to ensuresynergywith process improvementefforts stemming from safety events
Partner with quality/patient safety leaders to develop system priorities for risk mitigation
Collaboration with Accreditation/ Regulatory
Ensure compliance with federal state and accreditation requirements related to risk management including reporting to external agencies (i.e.DPH BORIM CMS)
Align risk management strategies with key policies and procedures across the system
Standardization Across Hospitals
Reduce unwarranted variation in risk management practices across the three hospitals
Ensure consistent implementation of shared tools dashboards and reporting structures
Facilitate cross-hospital learning and dissemination of best practices
High-Reliability Organizational Framework
Promote a strong culture of safety including psychological safety and transparency
Support leaders in responding and managing complex and/or sensitive events
Balance learning and accountability in the advancing of a high-reliability organizational framework focusing on systems humanperformanceand human behaviors
Leadership and TalentDevelopment
Lead and mentor risk management staff across the system
Establish clear role expectations and performance standards
Foster collaboration between risk management and quality/patient safety legal clinical and operational teams.
REQUIREDEDUCATIONAND EXPERIENCE:
Masters degree(e.g. MPH MHA MBA Pharm D etc.)
Minimum of 10 years ofprogressiveprofessional experience inrisk management patientsafetyand/orhealth care quality
Demonstrated experience leading multifacetedrisk and patient safety/qualityinitiatives influencing senior leaders and managing complex stakeholder environments.
PREFERRED EDUCATION AND EXPERIENCE
Clinical background not but is strongly preferred
Experience working closely with executive leadership
Experience working in complex academic or multi-hospitalsystemstrongly preferred.
KNOWLEDGE SKILLS & ABILITIES (KSAs)
Strategic thinker with system-level perspective
Trusted advisor to senior leadership
Collaborative and system-oriented
Skilled in navigating complex organizational structures.
Critical thinking abilities
Robust data analysis and strategic insight development
Adaptability to evolving healthcare needs and strategic priorities.
Subject matterexpertisein risk management andpatient safety/quality
SPECIAL WORKING CONDITIONS(responsible for on-call 24 hr. coverage etc.):
Oversee on-call coverage for Risk Management Specialists and provide back-up as needed
Compensation Range:
$153000.00- $222000.00This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience skills and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs internal equity and addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) discretionary annual bonuses and merit increases Flexible Spending Accounts 403(b) savings matches paid time off career advancement opportunities and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Required Experience:
Exec
About Company
Boston Medical Center (BMC) is a private, not-for-profit, 514-bed, academic medical center located in Boston’s historic South End. The hospital is the primary teaching affiliate for Boston University School of Medicine. BMC emphasizes community-based care, with its mission to provide ... View more