Sr Coordinator, Customer Quality Assurance
Momence, IL - USA
Job Summary
The Van Drunen Family of Companies is growing!
- Expected Pay Range:$25.91-$30/hr
- Bonus:This role may further qualify for supplemental compensation in the form of bonus and incentive programs contingent upon achieving pre-established individual and company performance metrics.
- Benefits Eligible:Yes
- Benefits Available: :
Who We Are
At Van Drunen Farms were not just providing ingredients; were providing people with purpose and possibility. As a trusted partner in delivering fruit vegetable herb and grain-based ingredient solutions to companies around the globe were striving to build a values-aligned workforce that embodies humility integrity passion and excellence.
What Youll Do
- Deliver world-class customer satisfaction through timely accurate and professional quality communications with internal teams and external customers.
- Advocate for customer quality food safety and compliance requirements while upholding Van Drunen Farms quality standards.
- Complete and manage high-demand food safety and regulatory documentation including audits questionnaires and customer requests.
- Respond to complex technical quality inquiries that require cross-functional coordination problem-solving and independent decision-making.
- Coordinate customer requirements with internal departments supply chains and processing facilities to ensure full compliance.
- Create and maintain product profiles and technical documentation and champion customer portals where applicable.
What Youll Bring
- Three or more years of experience in Quality Assurance or manufacturing within agriculture food manufacturing or dietary supplements.
- Strong understanding of food safety quality systems and the food supply chain.
- Excellent prioritization time management and critical thinking skills.
- Clear and professional verbal and written communication skills in English.
- Proficiency with Microsoft Word Excel PowerPoint Project and Outlook with the ability to quickly learn new systems.
- High school diploma required with a bachelors degree in a related field preferred.
What You Can Look Forward To
- Medical dental vision and life insurance.
- Paid holidays and vacation.
- Tuition assistance and 401(k) with company match.
- A customer-facing quality role with strong cross-functional collaboration and visibility.
- Flexibility to work in both office and remote environments while supporting a growing global organization.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and technical skills required of personnel so classified.
In the Van Drunen Family of Companies commitment to excellence is in everything we do!As a global ingredient and nutritional supplement supplier to the worlds best companies we thrive on nourishing others with our products and our care for people. If you are looking to make an impact and grow with a family-friendly values-driven company youll fit right in with the Van Drunen Family of Companies!
Our employees are the most valuable asset we have. The collective sum of the individual differences life experiences knowledge creativity innovation unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture but our Companys achievement as well.
The Van Drunen Family of Companies is an Equal Opportunity Employer and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by federal state or local laws. This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
If you are an individual with a disability in need of assistance or an accommodation during the application process please contact us at .
Van Drunen Family of Companies may use artificial intelligence (AI) in its recruitment and hiring process. To the extent AI is used Van Drunen Family of Companies ensures that its use does not result in discrimination against applicants on the basis of any protected class.
Van Drunen Family of Companies does not accept unsolicited resumes. Any resumes CVs and other unsolicited assistance from search firms that do not have a submitted request and written search agreement for a position-specific requisition will be deemed the sole property of Van Drunen Family of Companies and no fee will be paid in the event the candidate is hired by our Company.
Equal Opportunity Employer: Disability/Veteran
Required Experience:
Senior IC