Program Specialist, Learning and Development
Job Summary
Clio is the global leader in legal AI technology empowering legal professionals and law firms of every size to work smarter faster and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are currently seeking a Program Specialist Learning & Development to join our Learning team in Vancouver. This is a hybrid role with two days per week on-site in our Burnaby office.
What your team does:
The Learning team helps fuel Clios growth by bridging todays skills with tomorrows potential. We design high-impact learning experiences that empower our people to excel now and partner strategically with our stakeholders in the business to ensure all Clions have the knowledge and skills they need to meet Clios goals.
Who you are:
Youre someone passionate about learning with demonstrated skills in session facilitation and learning design. Youre organized dependable and comfortable with participating in multiple projects at once. Youre comfortable with learning technology and youre already leveraging AI responsibly to improve the speed and quality of your work.
What youll work on:
- Facilitate workshops related and not limited to: onboarding leadership development and other talent development initiatives.
- Lead small to medium-sized Learning & Development initiatives with support from a senior member or manager on the team.
- Contribute to improving the end-to-end experience of Clios Learning Programs including supporting the continued redesign and scalability of programs coordinating and engaging program stakeholders and reporting on the success of assigned programs over time.
- Be the initial point of contact for designated Learning programs.
- Contribute to the discovery design and execution of Learning programs.
- Support with planning coordination and communication of programs one-off events and workshops.
- Collaborate with members and leaders of various teams to identify gaps and opportunities for training and support.
- Stay plugged into the research and trends in talent development and bring back innovative ideas to play with.
- Support the definition and enablement of facilitation as a craft at Clio.
- Develop instructional materials as required
- Additional duties as required.
What you may have:
- Experience facilitating a variety of learning sessions virtually and in-person
- Experience with learning program administration including populating session rosters sourcing rooms and working with stakeholders on onboarding logistics
- Some experience in learning design (facilitator guides e-learning modules knowledge articles slide decks etc.)
- Experience using AI tools for administrative and content-generating tasks
Serious bonus points if you have:
- Experience with the following tools/platforms: Articulate Rise LearnUpon Claude (Chat Cowork) Confluence Zoom GSuite (Calendar Slides Docs Sheets)
- Experience with Insights Colour Energy framework
- Degree/Certification in Adult Education or a related field
- Experience facilitating onboarding programs specifically
What you will find here:
Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive equitable salary with top-tier health benefits dental and vision insurance
Hybrid work environment with expectation for local Clions (Vancouver Calgary Toronto Dublin London New York City and Sydney) to be in office min. twice per week.
Flexible time off policy with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3 5 7 and 10 years
*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region applicable experience and skillset of the candidate.
Diversity Inclusion Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves and are united by our mission. We are dedicated todiversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. We believe that different perspectives skills backgrounds and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation please let us know and we will work with you to meet your needs.
Disclaimer: We only communicate with candidates through official @ email addresses.
Required Experience:
IC
About Company
Run your law firm with Clio, the #1 choice of legal professionals for managing clients, cases, billing, and more. Try it for free today—no credit card required.