CUSTOMER CARE REPRESENTATIVE

Position: Customer Care Representative

Job Type: (Remote)

Jonesbororealtycompany is a leading real estate company in the Jonesboro area providing a wide range of services including buying selling and managing properties. We are committed to providing exceptional customer service and building long-lasting relationships with our clients.

Job Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Care this role you will be responsible for providing excellent customer service to our clients and assisting them with any inquiries or concerns they may have.

Key Responsibilities:

- Respond to customer inquiries via phone email and in-person in a timely and professional manner

- Provide accurate information about our services and properties to clients

- Assist clients with property inquiries showings and scheduling appointments

- Maintain client records and update information as needed

- Handle and resolve any customer complaints or issues in a timely and efficient manner

- Collaborate with other team members to ensure a seamless customer experience

- Stay up-to-date with company policies procedures and services to provide accurate information to clients

- Follow up with clients to ensure their satisfaction with our services

- Provide administrative support to the team as needed

Qualifications:

- High school diploma or equivalent some college preferred

- Minimum 1 year of customer service experience preferably in a real estate or related industry

- Excellent communication and interpersonal skills

- Strong problem-solving and conflict resolution abilities

- Ability to multi-task and prioritize in a fast-paced environment

- Proficient in Microsoft Office and other relevant software

- Knowledge of real estate industry and local market preferred

- Must be able to work full time including some evenings and weekends as needed

Benefits:

- Competitive salary

- Health dental and vision insurance

- Paid time off and holidays

- Retirement savings plan

- Training and development opportunities

- Potential for growth and advancement within the company

If you are a customer-focused individual with a passion for real estate we want to hear from you! Join our team at Jonesbororealtycompany and be a part of a dynamic and successful company. Apply now to start your career as a Customer Care Representative.