Patient Service Technician (Phlebotomist) PSTECH#001

Job Title: Patient Service Technician (Phlebotomist)

Location: Hyannis MA 02601
Contract Duration:31 Weeks
Shift: Day Shift
Schedule: 40 hours/week (8-hour shifts)

Position Overview

Navitas Healthcare LLC is seeking a detail-oriented and patient-focused Patient Service Technician (Phlebotomist) to support laboratory operations in a multi-site healthcare environment. This role is responsible for accurate specimen collection processing and data entry while delivering exceptional patient care and maintaining compliance with all regulatory standards.

Key Responsibilities

• Provide high-quality customer service to patients healthcare providers and staff
• Perform blood collection procedures including venipuncture finger sticks and heel sticks
• Collect throat swabs and instruct patients on proper at-home specimen collection (e.g. stool 24-hour urine)
• Process specimens including centrifugation separation and proper storage/transport conditions
• Accurately enter patient demographics and physician orders into the Laboratory Information System (LIS)
• Ensure compliance with HIPAA and medical necessity requirements
• Communicate effectively with providers regarding specimen quality and test results
• Troubleshoot specimen-related issues and escalate when appropriate
• Perform mobile and stat collections at patient homes nursing facilities and physician offices
• Participate in on-call rotation as needed
• Maintain inventory and ensure adequate supply levels
• Ensure cleanliness safety and organization of work areas
• Open and close laboratory collection sites as assigned
• Collaborate across multiple laboratory locations as required

Required Qualifications

• Proficiency in venipuncture and specimen collection techniques
• Strong attention to detail and accuracy in data entry
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and professionalism
• Flexibility to work across multiple locations
• Basic knowledge of laboratory procedures and compliance standards

Education Requirements

• High School Diploma or equivalent Required
• Completion of a phlebotomy training program or equivalent work experience Required

Certifications & Licensure

• Valid U.S. Drivers License Required
• Acceptable driving record Required
• Completion of Driver Safety Training Program Required
• Medical Terminology competency Required
• Phlebotomy Certification Preferred
• Basic computer skills (Microsoft Office) Preferred

For more details contact at or Call / Text at .

About Navitas Healthcare LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.