Experienced Customer Service Representative
Philadelphia, PA - USA
Job Summary
Are you an experienced Client Service Representative with a passion for veterinary medicine and a drive to grow professionally Our dynamic and dedicated team is looking for someone like you!
What Were Looking For:
Veterinary Med Experience: A solid background in vet med is required.
Weekend Availability: Must be able to work 50% of Saturdays.
Flexible Scheduling: Shifts start as early as 7:00 AM so reliability and punctuality are essential. Team members work 3 days a week for ultimate work to life balance.
Call Center Experience: Previous experience managing high call volumes is a plus.
Growth-Oriented: Were looking for a candidate who excels in this role and has the ambition to grow into a CSR Lead position.
What Youll Do:
Be the welcoming face and voice for our clients ensuring an excellent experience with every interaction.
Handle scheduling client inquiries and manage calls effectively while maintaining a positive demeanor.
Handle multiple level platforms for medication refills and appointment requests.
Collaborate with our medical and technical staff to support seamless communication and care.
What We Offer:
A supportive team environment committed to professional development.
Opportunities to advance within our practice.
Competitive compensation and benefits.
If youre passionate about client care thrive in a fast-paced environment and are eager to grow within the veterinary field we want to hear from you!
Apply today to join our team and be a part of providing exceptional service to pets and their families.
At AmeriVet were committed to your growth development well-being and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Heres what you can expect when you join our team:
Tailored development programs mentorship and career pathing to help you achieve your unique goals.
Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial well-being.
Health dental vision life insurance and mental health resources to support your overall well-being.
Generous paid time off and holidays because your personal time matters.
A supportive collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Required Experience:
Senior IC
About Company
At AmeriVet, we collaborate and become true veterinary partners with practice owners by supporting the business side of your practice.