Contents & Restoration Project Manager
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Job Location:
Cottage Grove, OR - USA
Yearly Salary:
$ 80000 - 150000
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Parental leave
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
Project Management
Job Title: Contents & Restoration Project Manager
Reports To: Vice President of Production
Serves: Property Owners Property Managers Team Members Subcontractors and Material Vendors
Company Overview:Since 1996 we have been the foremost leader in property restoration for South-Central Wisconsins property owners and insurance providers. We consistently set new standards for excellence in restoration and are seeking exceptional individuals to join our expanding team. We are committed to fostering professional and personal growth among our team members through comprehensive training mentoring and diverse certifications. Our foundation is built on unwavering customer service collaborative team dynamics and impeccable integrity securing our position as a market leader that ensures both job satisfaction and security. We are proud of our Teams Culture and proudly uphold our Vision Mission and Values:
- Our Culture: Team Tempo Truth
- Our Vision: To provide extraordinary care while serving people in their time of need.
- Our Mission: To provide opportunities for great people to deliver Best in Class results.
- Our Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
Position Overview: The Contents & Restoration Project Manager oversees the management documentation process improvements and stakeholder relationships throughout the personal property and technical cleaning process to inventory estimate and restore personal property to pre-loss condition. This position also manages mitigation repair and/or mold jobs. This person works closely with Contents Production Supervisor Estimators Pack-out Coordinators Project Managers and Technicians to ensure the work is done at the highest level. The Contents & Restoration Project Manager is responsible for communicating effectively with Adjusters and Customers to deliver on our Service/Performance Standards and Brand Promise.
Employee Benefits:
- Full Family Medical/Health Insurance Benefit (Up to 70% employer-paid monthly premium)
- Generous employer paid medical deductible through an HRA
- Domestic Partner coverage
- Life & Disability Insurance
- Affordable employee-paid dental and vision benefits
- Up to 4% match for 401k or Roth IRA (fully vested upon eligibility)
- Generous paid time off (PTO) along with 8 paid holidays
- Company profit sharing plans
- Company-sponsored training and leadership development opportunities
- Company vehicle
Responsibilities: Essential Duties and Responsibilities:
Project Management:
- Execute emergency response protocol including conducting risk assessments setting customer expectations implementing loss mitigation measures and addressing priority return items.
- Establish customer expectations regarding schedule project and payment
- Inspect properties and prepare accurate scopes of work and job proposals.
- Work with homeowners to sort and evaluate contents loss cleaning credit and pack-out inventories
- Secure Disposal Authorizations and oversee loss disposal
- Identify and oversee special handling/processing requirements on unique and high value items
- Set standards for high quality workmanship and assist in worker development and performance through daily onsite management and scheduling of PDR and subcontractor crews.
- Uphold job site cleanliness professional appearance safety policies staging and site preparation.
- Organize and store all documents related to the project using appropriate software including photography work authorizations notes compliance tasks and certificates of satisfaction.
Estimating Budgeting and Collections:
- Prepare and negotiate accurate estimates supplements change orders and subcontracts with adjusters.
- Preserve profitability by creating and monitoring project budgets & providing regular updates to production staff.
- Review closed job costs document variances losses and other damages.
- Invoice according to contract terms and obtain progress payments throughout the project.
Leadership & Sales:
- Continuously improve systems of accountability that drive reputation forward.
- Provide guidance mentoring and training to team members.
- Cultivate personal long-lasting client relationships.
- Document how Paul Davis reduces severity with our unique approach to contents restoration.
- Other duties as assigned.
Requirements:
Required:
- Minimum of 3 years experience in customer service and/or insurance property restoration/claims
- High degree of software and technology competency
- High School Diploma or GED (Secondary education preferred - not required)
- Insurable drivers license
Physical Requirements:
- Willingness to safely work in disheveled jobsites damaged by fire water mold wind etc.
- Ability to walk stand and sit for long periods of time.
- Ability to type and use a computer screen for extended periods of time.
- Ability to lift and carry objects weighing up to 50 pounds regularly or 75 pounds occasionally.
Competencies Knowledge Skills and Abilities:
- Efficient ability to learn and operate industry related software (Microsoft Excel/Xactimate/RMS/ Hover/Symbility/Matterport/etc.).
- Dedication to providing Best-In-Class customer service with a high degree of emotional intelligence.
- Able to self-prioritize and effectively manage own and direct reports time.
- Lead and develop others while personally learning and practicing continuous improvement.
- Ability to self-prioritize and manage multiple projects in different stages of completion.
- Dedication to customer service and taking care of others.
- Demonstrated high degree of urgency.
- Comprehensive communication and interpersonal skills.
- Sound risk management and documentation skills.
Why Our Team Needs You:Our mission is to assist individuals in recovering from disasters such as fires floods and storms. Empathy and honesty are essential as many homeowners have experienced significant losses and are often emotionally affected. Serving those in their time of need is both a challenging and rewarding career. Our industry is fast-paced recession resistant and provides endless growth opportunities. Your role is crucial in building trust-based relationships and contributing to successful project completions as part of our dedicated and exceptional team.
Paul Davis is an equal opportunity employer.
Compensación: $80000.00 - $150000.00 per year
Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Required Experience:
IC
About Company
If your property has experienced damage from a recent storm, a flood, water or fire, the expert restoration contractors from Paul Davis got you covered!
