Field Continuous Improvement
West Chester, OH - USA
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at
As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Customer ManagementJob Sub Function:
Technical Customer ServiceJob Category:
ProfessionalAll Job Posting Locations:
Palm Beach Gardens Florida United States of America Raritan New Jersey United States of America Raynham Massachusetts United States of America West Chester Pennsylvania United States of AmericaJob Description:
DePuy Synthes is recruitingfor aField Continuous Improvement located in Raynham Massachusetts Raritan New Jersey West Chester Pennsylvania or Palm Beach Gardens Florida.
Johnson & Johnson announced plans to separate our Orthopedics business toestablisha standalone orthopedics companyoperatingas DePuy Synthes. The process of the planned separation isanticipatedto be completed within 18 to24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be regulatory approvals and other customary conditions and approvals. Should you accept this position it isanticipatedthat following conclusion of the transaction you would be an employee of DePuySynthesand your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes atan appropriate timeand subject to any necessary consultation processes.
Job Overview
The Field Continuous Improvement roleis responsible fordriving operational excellence and continuous improvement initiatives across fieldbased operations. This positionpartners closelywith commercial operations and supply chain teams toidentifyimprovement opportunities implement standard work and enhance efficiency quality and customer experience.Therole has a direct impact on business performance by enabling scalable processes reducing variation and supporting sustainable improvements in the field.
Key Responsibilities
Identify lead and implement continuous improvement initiatives across field operations to improve efficiency quality and service outcomes.
Apply structured problemsolving and continuous improvement methodologies to address performance gaps and operational challenges.
Partner with field leadership and crossfunctional teams to deploy standard work best practices and process improvements.
Analyze performance data metrics and trends to identify opportunities for improvement and measure impact.
Support change management efforts by engaging stakeholders communicating progress and reinforcing adoption of new processes.
Facilitate workshops training sessions and kaizen events to build continuous improvement capability in the field.
Document processes improvements and lessons learned to support knowledge sharing and sustainability.
Qualifications
Education
Bachelors degreein Business Engineering Operations or a related field
Masters degree preferred
Experience and Skills
Required:
Typically requires 58 years of experience in continuous improvement operations or process improvement roles
Experience applying Lean Six Sigma or similar continuous improvement methodologies
Strong analytical and problemsolving skills with the ability to translate data into actionable insights
Proven ability to work crossfunctionally and influence without direct authority
Strong communicationand facilitation skills including experience leading workshops or improvement initiatives
Ability to travel regularly to support fieldbased teams
Preferred:
Experience supporting field commercial or customerfacing operations
Background in medical devices healthcare or other regulated industries
Experience with change management and process standardization
Familiarity with performance metrics dashboards and continuous improvement tools
Lean Six Sigma certification or similar credential
Other
Language: English
Travel: Up to 40% domestic travel
Certifications: Lean Six Sigma or continuous improvement certifications preferred
For more information on how we support the whole health of our employees throughout their wellnesscareerand life journey please visit.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.
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Required Skills:
Preferred Skills:
The anticipated base pay range for this position is :
$54000.00 - $87400.00Additional Description for Pay Transparency:
Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).Subject to the terms of their respective policies and date of hire employees are eligible for the following time off benefits:
Vacation 120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year
Holiday pay including Floating Holidays 13 days per calendar year
Work Personal and Family Time - up to 40 hours per calendar year
Parental Leave 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave 80 hours in a 52-week rolling period10 days
Volunteer Leave 32 hours per calendar year
Military Spouse Time-Off 80 hours per calendar year
For additional general information on Company benefits please go to: -
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more