Senior Program Coordinator

Compensation Range: $80000 - $85000 yearly commensurate with experience

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement tuition costs and text books.

Overview:

The Senior Program Coordinator works in conjunction with the Director of Social Services and the Managing Director of Hotel Programs to oversee all service and operational aspects of the DHS Hotel programs including the supervision of the Operations Manager Night Manager and Program Assistant.

Responsibilities:

Primary:

• Provide documented supervision and guidance to Operations Manager Night Manager and Program Assistant.

Secondary:

• The Senior Program Coordinator supports the Director of Social Services in achieving the programs goals. This includes providing strategic input managing daily operations leading clinical and team meetings in the Directors absence and overseeing key projects.

Other Functions:

• Coordinate regular team meetings with the Special Population Hotel Programs Operations staff.
• Participate in the recruitment of qualified staff including interviewing and recommendations for hire. Monitor and assist with the new-hire orientation process to ensure consistency in training among all clinical providers.
• Act as program representative when necessary at community meetings.
• Identify potential problems and points of friction and work to find solutions to maximize efficiency and optimize Housing Works values.
• Act as the primary administrator for reviewing and formally investigating incident reports within the program.
• In coordination with the Director of Social Services and the Director of DHS Hotel Programs develop and update policy and procedures for the program.
• Always enforce the Residential Code of Conduct and/or House Rules.
• Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.

Key Performance Indicators (KPIs)

1. Ensure that the program contract meets funding and regulatory requirements.
2. Maintain regular communication with the DHS Special Populations program team providing weekly program updates. Coordinate timely responses to evolving program needs and requirements ensuring effective engagement with vendors staff and clients.

Requirements:

• Masters and/or bachelors degree preferred but not required as well as a minimum of three years of relevant experience in a social services setting that deals with HIV/AIDS homelessness mental health issues and/or substance use required.
• Willingness to work occasional overtime and offer flexibility regarding scheduling work time.
• Bi-lingual (Spanish) is strongly preferred.
• Ability to work with the homeless migrant population.

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Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York States first harm reduction-based OASAS-licensed outpatient drug treatment program. Other services include Health Home care management behavioral health and syringe exchange programs. A pioneer in the social entrepreneurship movement Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information visit

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing healthcare HIV prevention and treatment among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Required Experience:

Senior IC