Description
Position at Vassar Brothers Medical Center
At Nuvance Health we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed respected and supported. Together we are a team of 15000 strong hearts and open minds. If you share our values of connected personal agile and imaginative we invite you to discover whats possible for you and your career.
When you join our growing multi-specialty medical practice you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building socialization and work-life balance.
We offer a range of outpatient practices including primary care oncology neurology gastroenterology endocrinology OB/GYN bariatric surgical cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.
Title: Per Diem (as needed) Patient Service Representative - Amb Surg Facility Svc Med - Vassar Brothers - Fishkill NY
Summary: Receives patients and others schedules appointments and gives accurate information to callers. Coordinates front desk operations to ensure smooth flowing operations and accurate entry of patient data. Responsible for performing a wide variety of clerical duties for administrators and clinical staff.
Responsibilities
1. Maintains reception area while ensuring all patients are greeted and check in/out in an accurate and timely manner. Upon check in verify all patient demographics and insurance to ensure accuracy scan all appropriate documents including ID insurance cards and required forms.
2. Verifies all patients insurances online or via the phone and collects copays and co-insurances.
3. Post charges and copayments. Enter information on spreadsheet once balanced.
4. Provides necessary forms for completion and signatures reviews for accuracy and notifies the clinical staff when the patient is ready.
5. Schedule patient appointments and necessary procedures. Maintain schedule and revise for cancellations. Confirm next day appointments. Receive authorizations and complete all required hospital forms.
6. Pull charts for nurses to prepare for patient visits. Process medical record requests.
7. Assist Physicians by returning calls per physicians request to patients updating and maintaining physician schedule and calling patients with test results when requested.
8. Complete and review disability and workmans compensation forms and obtain physician signature.
9. Maintain filing charting faxing and all other clerical functions needed for this office.
10. All mainlining functions including sending new patient welcome packets the day initial appointment is made.
11. Maintain and Model REACH Values (Respect Excellence Accountability Compassion Honor)
12. Demonstrates regular reliable and predictable attendance
13. Performs other duties as required
Education and Experience Requirements:
High School Diploma/GED or Equivalent
1 year customer related experience required
Preferred: 1 years of healthcare experience
Minimum Knowledge Skills and Abilities Requirements:
N/A
License Registration or Certification Requirements:
N/A
Salary Range: $18.13 - $34.50 Hourly
Withstrong hearts and open minds were pushing past boundaries and challenging the expected all in the name of possibility. We are neighbors caring for neighbors working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities advance your career with Nuvance Health!