Health Club Receptionist
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Health Club Receptionist
Responsible for greeting members and guests managing front desk operations answering inquiries and providing a welcoming atmosphere. The role involves administrative duties customer service and ensuring the cleanliness and orderliness of the reception area.
- Greet and welcome members and guests as they arrive.
- Provide information about the clubs facilities programs and services.
- Address and resolve member inquiries complaints and issues promptly and courteously.
- Answer phone calls emails and other communications.
- Schedule appointments and manage bookings for classes personal training sessions and other services.
- Process membership applications renewals and cancellations.
- Maintain and update member records in the clubs database.
- Ensure the reception area is clean organized and presentable at all times.
- Monitor and maintain inventory of office supplies brochures and promotional materials.
- Monitor access to the club ensuring only authorized individuals enter.
- Enforce club policies and procedures to maintain a safe and secure environment.
- Respond to emergencies and assist with evacuation procedures if necessary.
Qualifications :
- Previous experience in a customer service or receptionist role preferably in a health club or fitness center.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office and familiarity with member management software.
- Ability to multitask and handle stressful situations calmly and efficiently.
- Friendly outgoing and professional demeanor.
- Basic knowledge of health and fitness is an advantage.
Additional Information :
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
