SOC Analyst (Level 1) for NATO with security clearance
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Job Location:
Brunssum - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Would you like to join the leading international intergovernmental organization
We are looking for a Senior Technician to join the 24/7 shift team responsible for real-time monitoring and event detection across NATOs communications and information systems.
Responsibilities:
Continuously monitor systems and networks for events anomalies and performance issues using enterprise monitoring tools
Identify and classify events based on severity impact and urgency
Respond to events in real-time following established procedures and playbooks
Coordinate incident response activities ensuring the right teams are engaged at the right time
Escalate incidents to Level 2/3 support teams when required following defined escalation paths
Provide initial troubleshooting and support using command-line interfaces and engineering tools
Log all events incidents and actions taken in the appropriate systems
Provide clear and comprehensive handover reports to incoming shifts
Essential Qualifications & Experience:
Understanding of ITIL disciplines particularly Incident Management and Problem Management
Understanding of event monitoring principles and practices
Expertise in communications and information systems engineering
Working knowledge of enterprise monitoring tools such as: Zabbix Spectrum Truesight NGenius Performance Centre
Ability to use command-line interfaces for troubleshooting and investigation
Experience providing Level 1 (or higher) technical support in an enterprise environment
If youve read the description and feel this role is a great match wed love to hear from you! Click Apply for this job to be directed to a brief questionnaire. It should only take a few moments to complete and well be in touch promptly if your experience aligns with our needs.
