Revenue Operations Manager Senior Manager

Position Overview

The Revenue Operations Manager / Senior Manager plays a critical role in enabling CIBTs commercial strategy through disciplined execution data integrity and operational rigor. Sitting within Commercial Finance and working in close partnership with the Chief Revenue Officer and Commercial leadership this role ensures the revenue engineoperateswith accuracy transparency and consistency.

This individual will translate commercial strategy into scalable operational processesdriving forecasting discipline pipeline visibility and performance accountability across Sales Marketing Partnerships and Account Management. The role is hands-on and execution-focused ideal for someone who excels at building structure improving processes andleveragingdata to drive decision-making.

Responsibilities

Commercial Operating System

• Own end-to-end revenue operations (Lead Opportunity RFP Close)
• Ensure Salesforce is thesingle sourceof truth and reflects how the business sells
• Own pipeline integrity enforcing qualification standards and CRM discipline
• Act as product owner for Salesforce ensuring development isprioritisedbased on commercial impact
• Own Salesforce as a commercial platform including roadmapprioritisation and delivery aligned to revenue outcomes

Pipeline & Forecast Integrity

• Own pipeline quality and enforce stage standards
• Monitor coverage conversion and velocity;identifyrisks and gaps early
• Challenge pipeline assumptions to ensureaccurateforecasting
• Establish consistent forecasting cadence with Sales and Commercial Finance

Performance& Insight

• Track core KPIs (pipeline conversion velocity revenue vs target)
• Deliver clear actionable insight to improve performance
• Identifybottlenecks and drive improvements in conversion and speed

Process & System Enforcement

• Embed pricing guardrails and approval workflows into CRM
• Ensure correct routing and adherence to commercial policies
• Standardisedeal structures pricing logic and commercial processes

Sales Enablement & Efficiency

• Ensure sales teams have clear efficient processes and tools
• Reduce friction in deal progression through system and processoptimization
• Integrate pricing and RFP workflows into CRM

Cross-FunctionalAlignment

• Act as operational interface across Sales Marketing Finance and Tech
• Partner with IT and system teams to deliver against aRevOps-owned roadmap ensuring build quality whileretainingcommercialprioritization
• Ensure marketing activity is measurable and tied to pipeline and revenue
• Establish consistent operating rhythms (forecasting performance reviews)

Continuous Improvement

• Drive automationstandardisation and data-driven decision making
• Continuously refine systems and processes to support scalable growth

Education & Experience

• 610 years of experience in Revenue Operations Sales OperationsorCommercialOperations
• Proven experience building CRM-led revenue processes in a scaling business
• Strong commercial acumen; able to challenge Sales and influencebehaviour
• Hands-on Salesforce experience (not purely technical)
• Data-driven with ability to translate insight into action
• Proventrack recordbuilding dashboards KPIs and forecasting models
• Experience supporting pricing deal governance or commercial approval processes

Core Competencies

• Analytical & Data-Driven: Strong ability to synthesize data into clear insights and actions
• Operational Executor: Focused on building scalable processes and driving discipline
• Collaborative Partner: Works effectively across Commercial Finance and Technology teams
• Hands-On & Detail-Oriented: Comfortable operating at both strategic and execution levels
• Systems Fluent: Deep understanding of CRM systems and reporting environments
• Results-Oriented: Drives measurable improvements in revenue performance and predictability

Success Measures (First 12 Months)

• Salesforceestablishedas a trusted andaccuratesystem of record
• Pipeline reflects reality with clear qualification standards consistently applied
• Improved forecast accuracy driven by stronger pipeline integrity
• Measurable improvement in conversion rates and pipeline velocity
• Standardized commercial processes (pricing approvals governance) in place
• Marketing activityfullymeasurable against pipeline and revenue
• Executive dashboards delivering clear actionable performance insights
• Increased operational discipline supporting scalable predictable growth

About Us:

CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1400 expert immigration and visa professionals attorneys and qualified migration consultantslocatedin over 60 offices in 27 countries.â

With30years of experience CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide andCIBTvisas the market leader for business and other travel visa services for corporate and individual clients.â

We commit to delivering a superior service experience to our clients oneach and everyengagement.â

Required Experience:

Senior Manager