CNC Optics Field Service Lead Engineer
Share
Job Location:
Germantown, MD - USA
Hourly Salary:
USD 30 - 40
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
About Satisloh
We build the machines that shape vision. Satisloh part of EssilorLuxottica engineers and services world-class ophthalmic and precision optics manufacturing solutions. Our people carry ideas from concept to final coatingbecause lens making is an art powered by technology. Join a global community of 200000 colleagues transforming eyewear and eyecare. Discover more by following us on LinkedIn!
A day in this role
You start the morning on-site at a customer facility commissioning a precision optics CNC system. By lunch youre interpreting hydraulic electrical PLC and pneumatic schematics to isolate a fault and get production back the afternoon you brief the Field Service Manager on upcoming schedules close out Service Work Orders and send manuals and documentation the customer requested. On travel days (about 80% of your time) youre the expert customers count on; during office stretches (roughly 20%) you join coordination meetings attend trade shows and build your skills through trainingincluding sessions in Wetzlar Germany and Switzerland when requested.
What you will take on
- Install repair and maintain precision optics CNC machinery.
- Read and interpret hydraulic electrical PLC and pneumatic schematics.
- Deliver technical support via on-site travel and by phone to resolve issues promptly.
- Assist Customer Service and Shipping/Receiving in identifying parts.
- Keep close contact with the Field Service Manager for schedule planning.
- Prepare expense reports customer trip and call reports and Service Work Orders for every visit.
- Provide manuals and technical documentation upon request.
- Update and maintain the customer database.
- Represent Satisloh at trade shows and exhibitions.
- Participate in product/operations training in Wetzlar Germany and Switzerland as requested.
- Other duties as assigned.
What you bring
- Bachelors degree (or 24 years related experience/training or an equivalent mix of education and experience).
- Hands-on background with multiaxis CNC machinery.
- Knowledge of the optics industry and fabrication methods (a plus).
- Familiarity with Windows SIGHT and Microsoft Access.
Rewards and benefits
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors including geography experience qualifications skills and local minimum wage addition you may also be offered a competitive bonus and/or commission plan which complements a first-class total rewards package. Benefits may include health care retirement savings paid time off/vacation and various employee discounts.
Compliance
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting or if you are an individual with a disability who would like to request a reasonable accommodation please call the EssilorLuxottica SpeakUp Hotline at (be sure to provide your name job id number and contact information so that we may follow up in a timely manner) or email .
We are an Equal Opportunity qualified applicants will receive consideration for employment without regard to race color gender national origin social origin social condition being perceived as a victim of domestic violence sexual aggression or stalking religion age disability sexual orientation gender identity or expression citizenship ancestry veteran or military status marital status pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave) genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Required Experience:
IC
