Quality & Incident Coordinator

Join The Arc of Chemung-Schuyler as a Full-Time Quality & Incident Coordinator in Elmira and elevate your career in the nonprofit social services sector. This onsite position offers you an exciting opportunity to enhance your skills in quality investigations while ensuring the reliability of our services. Collaborate with a dedicated team committed to excellence and integrity and make a tangible difference in the community. With a competitive pay range of $20.00 to $21.00 per hour this role allows you to apply your problem-solving capabilities in a flexible and energetic work environment fostering professional growth. You will be at the forefront of improving service quality driving innovative solutions and upholding our customer-centric values.

You can get great benefits such as Medical Dental Vision Life Insurance Health Savings Account Flexible Spending Account Competitive Salary Paid Time Off 403 (B) Retirement w/company match NYS sick time and EAP Plan. Embrace the chance to contribute to meaningful work that impacts lives within your community.

Hello were The Arc of Chemung-Schuyler

We invest in your success. Join us at The Arc - Invest in a career not just a job. We believe when we invest in your success you advance your career and that helps The Arc continue its leadership role in the disabilities arena in New York state. If youre looking for meaningful work that makes a real difference in peoples lives join us today to unlock your potential for growth and fulfillment in the Human Services field.

What would you do as a Quality & Incident Coordinator

As the Full-Time Quality & Incident Coordinator at The Arc of Chemung-Schuyler you will play a pivotal role in ensuring the reliability and excellence of our services. This position entails conducting comprehensive quality assurance activities including audits and surveys as well as developing and monitoring corrective action plans to enhance our operational addition you will serve as the agency Investigator for reportable incidents in compliance with 624 regulations bringing your expertise to critical investigations that uphold our commitment to customer-centricity and integrity. Your contributions will directly impact the quality of service we provide making this a rewarding opportunity for seasoned professionals passionate about social services.

Would you be a great Quality & Incident Coordinator

To excel as a Full-Time Quality & Incident Coordinator at The Arc of Chemung-Schuyler a combination of education and practical experience is essential. An Associates or Bachelors Degree in Human Services Criminal Justice or a related field is required although relevant experience may be considered in lieu of a degree. A minimum of two years of experience in Developmental Disabilities or Intellectual Disabilities is necessary with familiarity in working with OPWDD and the NYS Justice Center particularly regarding 624 and 625 regulations being highly favorable. Candidates should possess a background in quality assurance risk monitoring and corrective action strategies along with a solid understanding of investigative techniques and labor relations.

Strong writing and communication skills the ability to work independently critical thinking and organizational proficiency are vital to ensuring success in this role enabling you to effectively manage the complexities involved in quality investigations.

Connect with our team today!

If you believe that this position matches your requirements applying for it is a breeze. Best of luck!

Required Experience:

IC