Special Projects Coordinator (Current Employees Only)

Join Us in the Fight Against Hunger!

At the Food Bank of Central & Eastern North Carolina we believe in a future whereno one goes hungry.Our mission is simple but powerful:Nourishpeople.Buildsolutions.Connectcommunities.

Were looking for passionate dedicated people to bring their talents to an organization where every role makes a real difference. Guided by our values-Respect Integrity Compassion Dedication Teamwork and Fun-we work hard support one another and celebrate the impact we create together.

If youre ready to put purpose at the center of your career wed love to have you on our team!

TheSpecial Projects Coordinatorplays a key role in supporting the operational effectiveness and strategic priorities of the Network Strategy & Engagement department. This position coordinates communication between staff and partner agencies facilitates meetings and cross-functional initiatives and supports systems documentation and data processes that strengthen partner engagement and compliance. The coordinator ensures that core department functions including partner education capacity building compliance and network engagement are supported through strong organization proactive coordination and effective information management.

Primary Responsibilities:

• Provide administrative and operational support to the Network Strategy & Engagement team including tasks assigned by department leadership.
• Train new team members on standardized practices related to partner agency files data entry Microsoft Teams and internal communication tools.
• Maintain and update partner agency data across systems such as CERES FoodLink EveryAction FoodFinder and Teams.
• Oversee partner agency data entry and documentation including monthly reports and audit-ready files; conduct annual self-audits to ensure accuracy and compliance.
• Support partner agency trainings and assist with administrative tasks including collecting reviewing and uploading required documentation.
• Coordinate department meetings by developing agendas capturing and distributing meeting minutes and supporting logistics (e.g. scheduling catering).
• Provide general administrative support including document preparation mailing lists event registrations conference coordination and travel arrangements.
• Deliver responsive professional customer service to partner agencies and community organizations ensuring timely follow-up and resource sharing.
• Track and maintain progress on team annual goals special projects and strategic plan initiatives.
• Coordinate department communications including messaging to partner agencies regarding organizational updates events site visits and food recalls.
• Collaborate with team members on trainings TEFAP program needs capacity-building efforts and other strategic initiatives.
• Contribute as a thought partner by identifying opportunities for process improvement and supporting innovative approaches to team and organizational goals.
  

The above statements are intended to describe the general nature of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skillsrequired ofpersonnel so classified.

Minimum Requirements

Education:

• Undergraduate degree (Associate or Bachelor) required in Business Administration Social Sciences Non-Profit Management or relevant field. An equivalent combination of education and directly related professional experience may substitute for the degree requirement.

Experience:

• 3 years in administrative operations or program coordination roles.
• 3 years supporting cross-functional teams or external partners.
• 3 years working with data systems reporting tools or compliance tracking.

Skills and Competencies:

• Self-Directed & Accountable Proactive results-oriented and able to work independently with minimal supervision while maintaining accountability for outcomes.
• Organization & Time Management Exceptional ability to prioritize tasks manage multiple projects and meet deadlines while maintaining attention to detail.
• Adaptability & Resilience Thrives in dynamic environments and responds effectively to shifting priorities.
• Technical Proficiency Proficient in Microsoft Office Suite (Word Excel PowerPoint Outlook).
• Customer Orientation Provides responsive and professional customer service by addressing inquiries maintaining clear communication and ensuring a positive experience for partner agencies and stakeholders.
• Communication & Facilitation Exceptional interpersonal verbal and written communication skills with a proven ability to facilitate discussions foster collaboration and guide diverse groups toward shared goals.
• Bilingual Skills Ability to effectively communicate in Spanish (verbal and written) highly preferred.
• Nonprofit Experience Prior experience in nonprofit or mission-driven environments with limited resources preferred.
• Equity & Social Justice Commitment Ability to work effectively with diverse groups of people and a demonstrated commitment to advancing social justice and food equity.
• Driving Requirements Valid North Carolina drivers license and excellent driving record; ability to travel extensively throughout the Food Banks 34-county service area.
• Mission Alignment Deep belief in and dedication to the Food Banks mission values and community impact.
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this position the employee is regularly required to communicate clearly hear and interact effectively with others without deliberate impediment (e.g. wearing or listening to headphones). The employee frequently sits and uses hands and fingers to handle feel or operate objects and equipment. The employee is occasionally required to stand walk reach with arms and hands climb balance stoop crouch crawl and lift and/or move up to 50 pounds.

Specific vision abilities required include close vision.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Work Environment

While performing the responsibilities of this position the employee will work in a variety of settings including an office environment warehouse and off-site partner or community locations. This requires frequent travel by automobile transit van or large truck within the Food Banks 34-county service area.

In warehouse and kitchen environments the employee may occasionally be exposed to moving mechanical parts vehicles temperature fluctuations and moderate noise levels.

These working conditions are representative of the environments an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Equal Opportunity Employer

We are an equal opportunity employer. We do not regard race color religion national origin age sex pregnancy marital status disability genetic information veteran status sexual orientation or any protected class characteristic when seeking to hire. This practice in addition to hiring applies to our recruiting training transfers promotions job benefits pay dismissal practices social and recreational activities and any other term or condition of employment.

We care about our employees our candidates and our community.

As such please note that this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Required Experience:

Junior IC