Academic Program & Marketing Coordinator
Milwaukee, WI - USA
Job Summary
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Position Title:
Academic Program & Marketing CoordinatorJob Category:
Academic StaffEmployment Type:
RegularJob Profile:
Academic Program SpecialistJob Duties:
The Academic Program & Marketing Coordinator supports the development administration promotion and continuous improvement ofSAPUniversity Competence Center (UCC) program. This position combines academic program administration with marketing branding and digital engagement responsibilities. The role manages daily operations coordinates events and workshops and drives the UCCs marketing presence across LinkedIn partner organizations (ASUG SAPNAAC SAP) and the UCC website. The coordinator ensures effective communication brand consistency and strong engagement with faculty students customers and SAP ecosystem partners.
Key Job Responsibilities:
- Identifies program needs contributes to the development of unit workflows schedules logistics and secures resources for meetings events and interviews
- Coordinates program components and evaluates program effectiveness and provides recommendations for improvement
- May supervise the day to day activities of one or more academic programs and resolves issues exercising discretion to meet unit goals.
- Utilizes independent judgement regarding development implementation promotion and evaluation for one or more academic programs initiatives or events
Duties & Responsibilities Program Administration & Operations
- Prepare andtransmitinvoices to customers.
- Process payments andperformdunning forlate payments.
- Manage customer contracting processes.
- Respond to administrative requests from the director and UCC staff.
- Assistin planning and executing faculty workshops and conferences.
- Organize SAP UCC events including catering parking and workshop materials.
- Identifyprogram needs contribute to workflow improvements and secure resources for events meetings and interviews.
- Coordinate program components assess effectiveness and provide recommendations for improvement.
- Develop andmaintaina tracking system for UCC maintenance contracts including deadlines and coverage details.
- Manage speakers andlogisticsfor SAP UCC workshops.
- Work with legal andpurchasingto ensure required documentation agreements and procurement processes are completedin a timely manner.
Duties & Responsibilities Marketing Branding & Communications
- Lead the UCCs social media strategy including planning creating and publishing content on LinkedIn.
- Develop and implement marketing campaigns to promote UCC programs workshops faculty training and student achievements.
- Serve as the primary liaison for marketing coordination with ASUG SAPNAAC and SAP for events communications and joint announcements.
- Maintainbrand consistency across all UCC communications materials and digital assets.
- Design marketing collateral digital graphics presentation templates and promotional materials.
- Manage updates to the SAP UCC Milwaukee website withaccuratetimelycontent.
- Capture and curate photography videos and other media for marketing promotion and archival use.
- Support UCC presence at SAP ecosystem events (ASUG conferences SAP Academic Community events etc.).
- Track marketing metrics (engagement impressions campaign performance) and provide periodic reports.
- Responsible for the selection andpurchasingof branded merchandise for the center.
- Focus on customer retention byidentifyingcustomers with low systemutilizationor those at risk ofdisengagement andcoordinateproactive communication or support strategies to re-engage them.
Required Qualifications:
- Bachelors degree
- At least one year of experience working in a professional administrative support role
- Event planning and/or marketing experience
Preferred Qualifications:
- Experience with billing
- Experience providing customer service including responding to both routine and complex inquiries
- Excellent communication skills as evidenced by application materials and interviews
Target Salary Range:
Starting salary is $50000. (Final salary offer will be determined based on qualifications and experience)
How to Apply:
Interested applicants are required to apply online a provide a cover letter and detailed resume/CV that addresses your professional level work experience as it relates to all required and preferred qualifications.
Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified.
In instances where the Search and Screen Committee is unable to ascertain from the candidates application materials whether they meet any of the qualifications they may be evaluated as not meeting such qualifications.
In instances where the Search and Screen Committee or PRP Administrator is unable to ascertainfrom a candidates application materials whether they meet any of the qualifications they will beevaluated as not meeting such qualifications.
Deadline: May 30 2026 at 11:59 pm
Contact Information:
Suha Omari at
Reasonable Accommodations
Pursuant to university policy UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability please contact or . This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWMis a State agency and subject to Wisconsins Open Records not however reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsins Open Records certain circumstances the identities of final candidates and/or the identity of the appointed applicant must be revealed upon request.
CBCand Reference Check Policy
Employment will require a criminal background the prevention of sexual misconduct seriously. As such you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For theUWMAnnual Security and Fire Safety Reports (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies see or call UWMs Dean of Students Office Student Union 345 at for a paper copy.
Employment Authorization
In compliance with federal law all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age pregnancy disability status as a protected veteran or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds perspectives and skills and encourage all qualified individuals to apply.
Required Experience:
IC
About Company
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