Client Coordinator, Bonding

THE ROLE:The Client Coordinator provides centralized administrative support to our production and service teams to allow a seamless execution of our service strategy. Client Coordinator are passionate administrative professionals who can effectively manage their workflow around competing priorities without sacrificing service quality and deliver consistent high-end results on a Client Coordinator you are an Artisan accommodating and analytical while producing highly precise and accurate work. You are;Respecting and seeking directionRequiring strong structure and adherence to the rulesAn eye for managing detail-work and always following throughWHAT YOULL DO:Most importantly you will lead by example live our values and drive business relationships for the company by providing exceptional customer and maintain strong relationships with clients sureties and internal stakeholders ensuring a high level of trust and long-term clients with their bonding needs including bid bonds performance bonds labour & material payment bonds and other surety in the preparation and submission of bond requests including gathering financial information work-in-progress reports and supporting documentation for surety new business renewals and endorsements accurately within EPIC ensuring all bonding and insurance documentation is up to follow up on outstanding information from clients and surety markets to ensure timely issuance of accurate and detailed client files including tracking bond programs limits and EPIC workflows are followed including maintaining and updating claims and bond-related accurate and timely servicing billing and invoicing of accounts; andOther duties as WE REQUIRE:An academic background consisting of post secondary education certificates industry programs etc. is in or experience with construction bonding (surety) or commercial insurance is considered a strong to invest in professional development including designations such as CIP CRM or hold a General Insurance License or be willing to understanding of financials (balance sheets WIP schedules) or willingness to learn as it relates to surety relationship-building skills with a focus on client service and long-term analytical problem-solving and organizational skills with high attention to communication skills and ability to work collaboratively with clients sureties and internal in Microsoft Office Suite (Excel skills are an asset).Experience with EPIC or similar Broker Management Systems is considered an asset.