Slovenian-speaking Customer Support Advisor Primark Social Media & Email
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Slovenian-speaking Customer Support Advisor Social Media & Email
Are you fluent in Slovenian and English and looking for a full-time role where you can use your language skills every day
Were recruiting for a Slovenian-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. Youll be helping customers through social media and email so this is a great opportunity if you enjoy written communication online shopping fashion retail and helping people get things sorted quickly.
This is a hybrid role based in Belfast with 2 days in the office and 3 days working from home.
What youll be doing
Youll support customers with a range of everyday enquiries including:
- Missing orders
- Payment queries
- Product availability
- Order amendments
- Cancellations
- General customer questions via social media and email
Youll need to be patient helpful and professional and able to write clear friendly responses.
Whats on offer
- 26520 per year
- Full-time permanent role
- 40 paid hours per week
- Hybrid working: 2 days in the Belfast office 3 days from home
- Rotational shifts between 8am and 12am Monday to Sunday
- 28 days paid holiday
- Employee assistance support
- Employee discount benefits
- Stock purchase scheme
- Gym discount
- Insurance discounts
What were looking for
- Excellent Slovenian and English written and verbal skills
- At least 6 months customer service experience
- Strong knowledge of social media
- Social media or content moderation experience would be a bonus
- Fully flexible to work rotational shifts between 8am and 12am Monday to Sunday
- Local to Belfast
- Able to work from home with at least 10Mbps broadband and a private distraction-free workspace
- Legal right to work in the UK
- A clear record with no credit criminal or disciplinary issues
Apply now
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