Portfolio Manager
San Francisco, CA - USA
Job Summary
About Doss
DOSS is building an Operations Cloud for the real world. We deliver a modern AI-native platform that helps physical product businesses manage the flow of goods dollars and data across procurement inventory orders fulfillment and finance in real time. Purpose-built to replace spreadsheet chaos and rigid consultant-heavy ERP implementations DOSS delivers fast time-to-value and stays adaptable as a business evolves. Through our Adaptive Resource Platform (ARP) and unified operational data model teams can deploy quickly automate workflows and make changes without months of re-implementation. We recently raised a $55M Series B co-led by Madrona and Premji Invest with participation from Intuit Ventures Theory Ventures General Catalyst Contrary Capital and Pathlight VC. DOSS is trusted by fast-growing operators to run critical operations with speed control and confidence.
About the Role
Dosss PMO team is the core engine of DOSS and the success of our customers. The Portfolio Manager sits at the intersection of product data operations implementation and customer partnership leading a small team of PMO ICs while staying deeply hands-on yourself.
Youll own a portfolio of Dosss most complex high-value client relationships and lead your team through the full post-sales lifecycle:
Discovery: partnering with cross-functional client leadership to analyze operational and financial workflows (flow of goods information and money)
Product Design: data model workflows and integrations
Build/Configure on the DOSS/ERP platform
UAT and Go-live
Youll manage a small team of PMOs setting the standard for quality and pace while staying in the weeds alongside your team. This is a player-coach role - youre not just directing youre doing.
Our Approach to Development
DOSS operates like a sports team not a family were building the 96 Bulls. We run aggressive coaching and performance management because we believe in accelerating careers by 10x not 10%.
Every 6 months we run a lightweight review process (DIPS) where team members are scored ranked and identified for promotion and compensation increases. Our first cohorts saw compensation increases ranging from 3585% with an average of >50% because when you deliver results and grow rapidly we recognize it immediately.
This isnt painful its clarifying and energizing especially for people who like winning. If you want the Rec League go work somewhere else. But if you want to sharpen yourself against other A players and compress a decade of learning into a few years this is the place.
What Youll Do
Lead a team of PMOs across a portfolio of upper mid-market and enterprise clients youre accountable for team output client outcomes and individual development
Stay hands-on across the e2e post-sales lifecycle: discovery design implementation and go-live this is a player-coach role and youll be in the work not above it
Own the success of Dosss most complex client relationships; your portfolio is a direct reflection of your teams execution
Conduct and lead cross-functional deep dives across customer organizations to map end-to-end business processes and workflows
Drive and contribute to new product capabilities that support Dosss push to upper mid-market and enterprise
Set the standard for best-in-class practices and processes across the team build what doesnt exist improve what does
Translate process flows into product design and configuration within the DOSS platform
Partner with technical teams on integrations and data migrations
Lead UAT training and go-live support across your portfolio; build relationships that drive retention and expansion
Coach your ICs on client management problem-solving frameworks and delivery quality and create the feedback loops that accelerate their growth
Drive automation and AI-forward improvements to Dosss product and customer lifecycle processes were an AI-native company and team
What Were Looking For
6 years experience in engineering consulting finance operations product operations or technical program management with at least some time leading or mentoring others; ERP experience is a plus not a requirement
Systems Thinker. Everything in our business is highly interconnected across people process and technology. You can traverse it untangle it and put it back together and you can teach others to do the same.
Player-Coach Mentality. You lead by doing. Youre not the person who delegates everything and manages from a distance you roll up your sleeves model the work and hold the bar.
High-Intensity. Youve thrived in high-pressure environments startups consulting finance and thats a real preference not a stated one.
Technical from 1st Principles. You can grok hard engineering and logic problems from intuition not memorization and you can break them down for your team.
Intellectual Firepower. You cut through noise synthesize fast and make good calls under ambiguity.
Strong analytical mindset; SQL experience is a plus (not required)
What Youll Get
Competitive salary meaningful equity
100% Coverage for individuals Premium medical dental & vision coverage
401(k) immediate eligibility
Lunch in-office 5 days/week (and dinner when needed)
Flexible/unlimited PTO
Commuter (BART/MUNI/CalTrain) and equipment stipends
Wellness & Fitness stipend
Generous parental leave
Relocation assistance available
In-office culture in San Francisco
Required Experience:
Manager
About Company
We're building tools for teams that work in the real world. In minutes, level-up your email and spreadsheets centric processes with our Adaptive Resource Platform (ARP).