Senior Design Program Manager, Amazon Advertising

Are you passionate about improving advertiser experiences with customer insights and design-led innovation The Amazon Advertising User Experience (AUX) team is seeking a Senior Design Program Manager to build and optimize programs that accelerate access to advertiser and internal customer feedback strengthen cross-organizational AI-based initiatives and effectively prioritize resources to maximize advertiser this role you are uniquely positioned to build relationships and deliver strategic work with leaders across all levels in UX Design UX Research Engineering Product Management Legal Finance and Voice of Customer (VOC) teams.

Key job responsibilities
Work with cross-functional teams such as Product Engineering Design Writing Research Finance and Legal to develop long-term durable operating procedures.
Act as the central point of contact for Advertiser-facing AI experience development UX Writing prioritization and Design System scaling to influence org wide roadmaps and feature improvements to ensure timely delivery.
Work in tandem with Senior and Principal User Experience Designers and Writers on short- and long-term business planning.
Represent verbally and in writing complex decisions trade-offs and potential solutions clearly to leaders to help them understand the decisions that need to be made and what the options are based on data.
Manage weekly monthly and quarterly operational and project reporting to track progress manage escalations and continuously drive towards delivery of program priorities. Regularly share program updates with organization leaders.
Create business cases and rationale to influence product roadmap planning.

About the team
The Advertiser UX (AUX) team serves as the strategic design center for Amazon Ads designing end-to-end experiences for advertisers publishers partners and internal account teams across the Ads Console PubTech and Sales organizations. Our vision is to enable advertisers of all sizes to effortlessly harness advertising potential through intuitive intelligent and unified experiences. Operating across multiple product teams AUX carries a view of our advertisers that no single domain holds enabling us to look around corners inform the creation of bar-raising experiences and connect the quality of those experiences to the real value they deliver.

- Experience understanding needs of business and end customers and translating them into right solutions
- Experience gathering and analyzing large amounts of data and delivering continuous business improvements
- 7 years program management experience
- 3 years experience managing design-related programs/projects (UX UI CX visual design user research)

- Knowledge of project management tools and methodologies (agile to waterfall)
- Experience working and contributing to project playbooks building schedules managing issues/risks establishing communication plans and stakeholder management
- Experience escalating issues anticipating and making trade-offs balance the business need versus other constraints and maximize business benefit while building great customer experiences

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 142400.00 - 192600.00 USD annually
USA WA SEATTLE - 129500.00 - 175100.00 USD annually