Assistant Executive Housekeeper

EOE/AA/Disabled/Veterans

Waldorf Astoria London - Admiralty Arch is seeking an Assistant Executive Housekeeper to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace Waldorf Astoria London Admiralty Arch will feature 100 elegant rooms and suites and 17500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the worlds most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa state-of-the-art fitness facilities and a collection of grand event spaces including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hiltons flagship luxury brand known for its timeless elegance iconic properties and sincerely elevated service that delivers bespoke once-in-a-lifetime experiences in the worlds most sought-after destinations.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026
Proudly voted by our Team Members

A World of Rewards

Complimentary nourishing meals provided while on duty

Exceptional development programmes designed to support and accelerate your growth at every stage

Opportunities to make a meaningful impact through our industryleading Corporate Responsibility initiatives

Team Member Travel Programme offering exclusive discounted stays and 50% off food & beverage

High street savings through Perks at Work

28 days holiday including bank holidays rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience consistently upholding the worldclass service standards recognised by Forbes.

What will I be doing

As an Assistant Executive Housekeeper you will play a pivotal role in supporting all Housekeeping and Laundry operations with a strong focus on service excellence operational precision and the ongoing development of the Housekeeping team to deliver a flawless guest experience.

You will work closely with the Executive Housekeeper to oversee daily operations ensure exemplary standards are consistently achieved and uphold the brands commitment to luxury cleanliness and attention to detail. Your responsibilities will include but are not limited to:

Supporting the oversight of all Housekeeping and Laundry operations to ensure seamless service delivery

Maintaining strict adherence to departmental budgets through effective stock control cost management and wellplanned schedules

Supporting departmental objectives performance targets budgets policies and procedures

Ensuring consistently high standards across all Housekeeping and Laundry areas in line with brand and luxury hotel standards

Conducting routine inspections of Housekeeping areas and reporting findings to the Director of Housekeeping

Implementing and monitoring all Housekeeping policies and procedures including Health & Safety and security protocols

Monitoring the presentation performance and professionalism of Housekeeping Team Members with a strong emphasis on training engagement and teamwork

Ensuring all team members maintain uptodate knowledge of room categories amenities and luxury service expectations

Assisting the Director of Housekeeping in fostering effective communication and professional relationships across all departments as well as with external partners and suppliers

Ensuring staffing levels are aligned with business demands

Supporting ongoing training initiatives and leading effective departmental communication meetings

Managing team performance matters in line with company policies and procedures

Supporting the recruitment training and development of Housekeeping Team Members

Deputising for the Director of Housekeeping in their absence ensuring continuity of service and leadership

Delivering exceptional personalised guest service at all times

Supporting other departments as operationally required

What are we looking for

An Assistant Executive Housekeeper serving Hilton brands is consistently guestfocused collaborative and dedicated to excellence. To succeed in this role you will demonstrate the following attributes skills and experience:

Proven Housekeeping or Laundry experience within the hotel leisure or retail sector in a supervisory or managerial capacity

Secondary education or equivalent qualification

Strong commercial awareness with effective costcontrol capabilities

Basic proficiency in computer systems including Microsoft Office

Exceptional leadership interpersonal and communication skills

A genuine commitment to delivering outstanding guest service

The ability to remain composed and effective in a fastpaced environment

Impeccable grooming and presentation standards

Flexibility to adapt to varying operational demands

A strong foundational knowledge of Workplace Health Safety and Hygiene

A passion for luxury hospitality and service excellence

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Familiar with Property Management Systems

Experience managing a department and Profit and Loss account

High level of IT proficiency

EVERY JOB MAKES THE STAY

At Hilton It Matters Where You Stay but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company